Schneider, Madelin. <br/><br/>
The professional housekeeper / 
Madelin Schneider, Georgina Tucker and Mary Scoviak. 
 - 4th ed. 
 - New York ;  Chichester :  Wiley,  1998. 
 - 480p. 
<br/><br/>Includes index. 
<br/><br/>1.Housekeeping: the scope of the lodging industry -- 2.Key roles and responsibilities of hte professional housekeeper -- 3.Effective staffing and scheduling -- 4.Training, motivating and evaluating staff -- 5.Cleaning guest rooms and bathrooms -- 6.Cleaning public areas and the back of the house -- 7.Maintaining floors -- 8.Managing the care of interior design elements -- 9.Managing equipment and supplies -- 10.Managing the on-premise laundary and working with contract laundry -- 11.Controlling linens, uniforms, and storage -- 12.Preparing and managing budgets -- 13.Overseeing safety and security -- 14.Trends for today: using technology, instituting environmental practices -- 15.Capitalizing on opportunities for the future. 
<br/><br/> The new edition of this market leader offers an overview of hotel operations while emphasising the role that housekeeping plays in ensuring and maintaining guest satisfaction. 
<br/><br/><label>ISBN: </label>9780471291930 (hbk.) :  £49.95 0471291935 (cloth : acidfree paper) 
<br/><br/><label>LCCN: </label>98016187 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hotel housekeeping.<br/>Hotel management.<br/>Travel and Tourism.<br/>Hospitality & service industries
<br/><br/><label>Dewey Class. No.: </label>648 SCH