Healy, Karen, <br/><br/>
The skilled communicator in social work/  the art and science of communication in practice. 
Karen Healy. 
 - London :  Palgrave,  2017. 
 - xii, 261 pages,  illustrations,  24 cm 
<br/><br/>Preface -- Chapter 1: The Skilled Communicator in Social Work -- PART1: Foundations of the Working Alliance -- Chapter 2: Preparing to Communicate -- Chapter 3: Core Communication Skills -- Chapter 4: Communication and Heightened Emotions -- Chapter 5: Communication in response to Anger and Aggression -- PART 2: Communication and Diversity -- Chapter 6: Communication and Cultural Diversity -- Chapter 7: Communication with Children and Young People -- Chapter 8: Communication with Older Adults -- Chapter 9: Communication with People who have Mental Health Challenges -- Chapter 10: Differences and Disabilities Affecting Spoken Communication -- Chapter 11: Conclusion. 
<br/><br/><label>ISBN: </label>9781137563484 
<br/><br/><label>Source: </label>com.springer.onix.9781137563477  Springer Nature 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Social sciences.<br/>Communication in social work
<br/><br/><label>Dewey Class. No.: </label>361.32 HEA