St. Clair, Guy, 1940-
Total quality management in information services / [electronic resource]
Guy St Clair.
- 1 online resource (287 pages) : illustrations
Includes bibliographical references and index.
9783110963984 (e-book)
Information services--Management.
Total quality management.
Electronic books.
ZA3157 / .S7 1997
025.52068