TY  - BOOK
AU  - George,Michael L.
TI  - The lean six sigma pocket toolbook: a quick reference guide to nearly 100 tools for improving process quality, speed, and complexity 
SN  - 0071441190 (pbk.) :
U1  - 658.4013 GEO 
PY  - 2005///
CY  - New York, London
PB  - McGraw-Hill
KW  - Six sigma (Quality control standard)
KW  - Quality control
KW  - Production management
N1  - Includes index; 1.Using DMAIC to improve speed, quality, and cost; 2.Working with ideas; 3.Value stream mapping and process flow tools; 4.Voice of the customer; 5.Data collection; 6.Descriptive statistics and data displays; 7.Variation analysis; 8.Identifying and verifying causes; 9.Reducing lead time and non-value-add cost; 10.Complexity value stream mapping and complexity analysis; 11.Selecting and testing solutions
ER  -