Faulkner, Ann. <br/><br/>
Effective interaction with patients. 
Ann Faulkner. 
 - 2nd ed. 
 - Edinburgh :  Churchill Livingstone,  1997. 
 - 208p. :  ill. 
<br/><br/> Previous ed.: 1992. 
<br/><br/>Includes bibliographical references. 
<br/><br/>1. The need for effective interaction --2. Preparing for an assessment interview -- 3. Setting the agenda -- 4. The skills of interviewing -- 5. Non-verbal interaction --  6. Structure and focus -- 7. Giving information -- 8. Breaking bad news -- 9. Handling emotion -- 10. Plans for care --11. Dynamic interaction: process and costs --12. Summary. 
<br/><br/> This short and readabe book is a practical guide to communication skills. It uses a case study approach to illustrate good communication. Further reading is provided for those who want to expand their understanding. 
<br/><br/><label>ISBN: </label>9780443058769 (pbk.) :  £14.95 0443058768 (pbk.)  Đ15.26 
<br/><br/><label>LCCN: </label>97025788 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Mecidal personnel and patient.<br/>Physician and patient.<br/>Nurse and patient.<br/>Nursing & ancillary services<br/>Public health & preventive medicine<br/>Nursing<br/>Health and Wellbeing.<br/>Nurse-Patient Relations.<br/>Communication.<br/>Physician-Patient Relations.<br/>Nursing Care--psychology<br/>Medical History Taking--methods
<br/><br/><label>Dewey Class. No.: </label>610.730699 FAU