TY - BOOK AU - Nykiel,Ronald A. TI - Marketing in the hospitality industry SN - 9780442266974 AV - TX911.3.M3 N94 1989 U1 - 647.940688 NYK PY - 1989/// CY - New York PB - Van Nostrand Reinhold KW - Hospitality industry KW - Marketing KW - Management of specific areas KW - thema KW - Hotel & catering trades N1 - Includes index; Bibliography: p. [273]-274; Understanding the hospitality industry -- Segmentation and the industry -- Positioning in line with consumer preferences -- The channels of distribution -- Marketing in perspective -- Your product or service in perspective: marketing strategy grid concept -- Applying key marketing methodologies: sales -- Applying key marketing methodologies: advertising -- Applying key marketing methodologies: public relations -- Applying key marketing methodologies: promotions -- Applying key marketing methodologies: from collateral materials to VIP clubs -- Applying key marketing methodologies: packaging -- Applying key marketing methodologies: understanding rates -- Applying key marketing methodologies: pricing strategies -- The total corporate/multi-unit marketing plan -- The total hotel/unit marketing plan -- Marketing, operations, and research -- Practical steps to maximize marketing -- Travel purchasing systems: automation and beyond -- From seed to Sequoia: corporate strategy within the hospitality industry ER -