Leading and managing in nursing [electronic resource] / Patricia S. Yoder-Wise. - Sixth edition. - St. Louis, Missouri : Elsevier, [2015] - 1 online resource (xix, 611 pages) : illustrations (colour)

Includes bibliographical references and index.

Self-management: stress and time Managing your career Thriving for the future Diane M. Twedell -- Mary Ann T. Donohue, Jeannette T. Crenshaw -- Debra Hagler -- Patricia S. Yoder-Wise Future -- Leading, managing, and following Safe care: the core of leading and managing Developing the role of leader Developing the role of manager Legal and ethical issues Making decisions and problem solving Healthcare organizations Understanding and designing organizational structures Cultural diversity in health care Power, politics, and influence Caring, communicating, and managing with technology Managing costs and budgets Care delivery strategies Michael R. Bleich and Shari Kist -- Patricia S. Yoder-Wise -- Michael L. Evans -- Jacqueline Gonzalez -- Ginny Wacker Guido -- Sylvain Trepanier and Jeannette T. Crenshaw -- Mary E. Mancini -- Mary E. Mancini -- Karen A. Esquibel and Dorothy A. Otto -- Karen Kelly -- Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Sylvain Trepanier -- Susan Sportsman -- Part 1: Core concepts -- Overview -- Context -- Part 2: Managing resources -- Leading, managing, and following Safe care: the core of leading and managing Developing the role of leader Developing the role of manager Legal and ethical issues Making decisions and problem solving Healthcare organizations Understanding and designing organizational structures Cultural diversity in health care Power, politics, and influence Caring, communicating, and managing with technology Managing costs and budgets Care delivery strategies Michael R. Bleich and Shari Kist -- Patricia S. Yoder-Wise -- Michael L. Evans -- Jacqueline Gonzalez -- Ginny Wacker Guido -- Sylvain Trepanier and Jeannette T. Crenshaw -- Mary E. Mancini -- Mary E. Mancini -- Karen A. Esquibel and Dorothy A. Otto -- Karen Kelly -- Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Sylvain Trepanier -- Susan Sportsman -- Part 1: Core concepts -- Overview -- Context -- Part 2: Managing resources -- Leading, managing, and following Safe care: the core of leading and managing Developing the role of leader Developing the role of manager Legal and ethical issues Making decisions and problem solving Healthcare organizations Understanding and designing organizational structures Cultural diversity in health care Power, politics, and influence Caring, communicating, and managing with technology Managing costs and budgets Care delivery strategies Michael R. Bleich and Shari Kist -- Patricia S. Yoder-Wise -- Michael L. Evans -- Jacqueline Gonzalez -- Ginny Wacker Guido -- Sylvain Trepanier and Jeannette T. Crenshaw -- Mary E. Mancini -- Mary E. Mancini -- Karen A. Esquibel and Dorothy A. Otto -- Karen Kelly -- Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Sylvain Trepanier -- Susan Sportsman -- Part 1: Core concepts -- Overview -- Context -- Part 2: Managing resources -- Leading, managing, and following Safe care: the core of leading and managing Developing the role of leader Developing the role of manager Legal and ethical issues Making decisions and problem solving Healthcare organizations Understanding and designing organizational structures Cultural diversity in health care Power, politics, and influence Caring, communicating, and managing with technology Managing costs and budgets Care delivery strategies Michael R. Bleich and Shari Kist -- Patricia S. Yoder-Wise -- Michael L. Evans -- Jacqueline Gonzalez -- Ginny Wacker Guido -- Sylvain Trepanier and Jeannette T. Crenshaw -- Mary E. Mancini -- Mary E. Mancini -- Karen A. Esquibel and Dorothy A. Otto -- Karen Kelly -- Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Sylvain Trepanier -- Susan Sportsman -- Part 1: Core concepts -- Overview -- Context -- Part 2: Managing resources -- Leading, managing, and following Safe care: the core of leading and managing Developing the role of leader Developing the role of manager Legal and ethical issues Making decisions and problem solving Healthcare organizations Understanding and designing organizational structures Cultural diversity in health care Power, politics, and influence Caring, communicating, and managing with technology Managing costs and budgets Care delivery strategies Michael R. Bleich and Shari Kist -- Patricia S. Yoder-Wise -- Michael L. Evans -- Jacqueline Gonzalez -- Ginny Wacker Guido -- Sylvain Trepanier and Jeannette T. Crenshaw -- Mary E. Mancini -- Mary E. Mancini -- Karen A. Esquibel and Dorothy A. Otto -- Karen Kelly -- Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Sylvain Trepanier -- Susan Sportsman -- Part 1: Core concepts -- Overview -- Context -- Part 2: Managing resources -- Leading, managing, and following Safe care: the core of leading and managing Developing the role of leader Developing the role of manager Legal and ethical issues Making decisions and problem solving Healthcare organizations Understanding and designing organizational structures Cultural diversity in health care Power, politics, and influence Caring, communicating, and managing with technology Managing costs and budgets Care delivery strategies Michael R. Bleich and Shari Kist -- Patricia S. Yoder-Wise -- Michael L. Evans -- Jacqueline Gonzalez -- Ginny Wacker Guido -- Sylvain Trepanier and Jeannette T. Crenshaw -- Mary E. Mancini -- Mary E. Mancini -- Karen A. Esquibel and Dorothy A. Otto -- Karen Kelly -- Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Sylvain Trepanier -- Susan Sportsman -- Part 1: Core concepts -- Overview -- Context -- Part 2: Managing resources -- Leading, managing, and following Safe care: the core of leading and managing Developing the role of leader Developing the role of manager Legal and ethical issues Making decisions and problem solving Healthcare organizations Understanding and designing organizational structures Cultural diversity in health care Power, politics, and influence Caring, communicating, and managing with technology Managing costs and budgets Care delivery strategies Michael R. Bleich and Shari Kist -- Patricia S. Yoder-Wise -- Michael L. Evans -- Jacqueline Gonzalez -- Ginny Wacker Guido -- Sylvain Trepanier and Jeannette T. Crenshaw -- Mary E. Mancini -- Mary E. Mancini -- Karen A. Esquibel and Dorothy A. Otto -- Karen Kelly -- Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Sylvain Trepanier -- Susan Sportsman -- Part 1: Core concepts -- Overview -- Context -- Part 2: Managing resources -- Leading, managing, and following Safe care: the core of leading and managing Developing the role of leader Developing the role of manager Legal and ethical issues Making decisions and problem solving Healthcare organizations Understanding and designing organizational structures Cultural diversity in health care Power, politics, and influence Caring, communicating, and managing with technology Managing costs and budgets Care delivery strategies Michael R. Bleich and Shari Kist -- Patricia S. Yoder-Wise -- Michael L. Evans -- Jacqueline Gonzalez -- Ginny Wacker Guido -- Sylvain Trepanier and Jeannette T. Crenshaw -- Mary E. Mancini -- Mary E. Mancini -- Karen A. Esquibel and Dorothy A. Otto -- Karen Kelly -- Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Sylvain Trepanier -- Susan Sportsman -- Part 1: Core concepts -- Overview -- Context -- Part 2: Managing resources -- Leading, managing, and following Safe care: the core of leading and managing Developing the role of leader Developing the role of manager Legal and ethical issues Making decisions and problem solving Healthcare organizations Understanding and designing organizational structures Cultural diversity in health care Power, politics, and influence Caring, communicating, and managing with technology Managing costs and budgets Care delivery strategies Michael R. Bleich and Shari Kist -- Patricia S. Yoder-Wise -- Michael L. Evans -- Jacqueline Gonzalez -- Ginny Wacker Guido -- Sylvain Trepanier and Jeannette T. Crenshaw -- Mary E. Mancini -- Mary E. Mancini -- Karen A. Esquibel and Dorothy A. Otto -- Karen Kelly -- Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Sylvain Trepanier -- Susan Sportsman -- Part 1: Core concepts -- Overview -- Context -- Part 2: Managing resources -- Leading, managing, and following Safe care: the core of leading and managing Developing the role of leader Developing the role of manager Legal and ethical issues Making decisions and problem solving Healthcare organizations Understanding and designing organizational structures Cultural diversity in health care Power, politics, and influence Caring, communicating, and managing with technology Managing costs and budgets Care delivery strategies Michael R. Bleich and Shari Kist -- Patricia S. Yoder-Wise -- Michael L. Evans -- Jacqueline Gonzalez -- Ginny Wacker Guido -- Sylvain Trepanier and Jeannette T. Crenshaw -- Mary E. Mancini -- Mary E. Mancini -- Karen A. Esquibel and Dorothy A. Otto -- Karen Kelly -- Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Sylvain Trepanier -- Susan Sportsman -- Part 1: Core concepts -- Overview -- Context -- Part 2: Managing resources -- Leading, managing, and following Safe care: the core of leading and managing Developing the role of leader Developing the role of manager Legal and ethical issues Making decisions and problem solving Healthcare organizations Understanding and designing organizational structures Cultural diversity in health care Power, politics, and influence Caring, communicating, and managing with technology Managing costs and budgets Care delivery strategies Michael R. Bleich and Shari Kist -- Patricia S. Yoder-Wise -- Michael L. Evans -- Jacqueline Gonzalez -- Ginny Wacker Guido -- Sylvain Trepanier and Jeannette T. Crenshaw -- Mary E. Mancini -- Mary E. Mancini -- Karen A. Esquibel and Dorothy A. Otto -- Karen Kelly -- Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Sylvain Trepanier -- Susan Sportsman -- Part 1: Core concepts -- Overview -- Context -- Part 2: Managing resources -- Leading, managing, and following Safe care: the core of leading and managing Developing the role of leader Developing the role of manager Legal and ethical issues Making decisions and problem solving Healthcare organizations Understanding and designing organizational structures Cultural diversity in health care Power, politics, and influence Caring, communicating, and managing with technology Managing costs and budgets Care delivery strategies Michael R. Bleich and Shari Kist -- Patricia S. Yoder-Wise -- Michael L. Evans -- Jacqueline Gonzalez -- Ginny Wacker Guido -- Sylvain Trepanier and Jeannette T. Crenshaw -- Mary E. Mancini -- Mary E. Mancini -- Karen A. Esquibel and Dorothy A. Otto -- Karen Kelly -- Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Sylvain Trepanier -- Susan Sportsman -- Part 1: Core concepts -- Overview -- Context -- Part 2: Managing resources -- Leading, managing, and following Safe care: the core of leading and managing Developing the role of leader Developing the role of manager Legal and ethical issues Making decisions and problem solving Healthcare organizations Understanding and designing organizational structures Cultural diversity in health care Power, politics, and influence Caring, communicating, and managing with technology Managing costs and budgets Care delivery strategies Michael R. Bleich and Shari Kist -- Patricia S. Yoder-Wise -- Michael L. Evans -- Jacqueline Gonzalez -- Ginny Wacker Guido -- Sylvain Trepanier and Jeannette T. Crenshaw -- Mary E. Mancini -- Mary E. Mancini -- Karen A. Esquibel and Dorothy A. Otto -- Karen Kelly -- Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Sylvain Trepanier -- Susan Sportsman -- Part 1: Core concepts -- Overview -- Context -- Part 2: Managing resources -- Leading, managing, and following Safe care: the core of leading and managing Developing the role of leader Developing the role of manager Legal and ethical issues Making decisions and problem solving Healthcare organizations Understanding and designing organizational structures Cultural diversity in health care Power, politics, and influence Caring, communicating, and managing with technology Managing costs and budgets Care delivery strategies Michael R. Bleich and Shari Kist -- Patricia S. Yoder-Wise -- Michael L. Evans -- Jacqueline Gonzalez -- Ginny Wacker Guido -- Sylvain Trepanier and Jeannette T. Crenshaw -- Mary E. Mancini -- Mary E. Mancini -- Karen A. Esquibel and Dorothy A. Otto -- Karen Kelly -- Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Sylvain Trepanier -- Susan Sportsman -- Part 1: Core concepts -- Overview -- Context -- Part 2: Managing resources -- Leading, managing, and following Safe care: the core of leading and managing Developing the role of leader Developing the role of manager Legal and ethical issues Making decisions and problem solving Healthcare organizations Understanding and designing organizational structures Cultural diversity in health care Power, politics, and influence Caring, communicating, and managing with technology Managing costs and budgets Care delivery strategies Michael R. Bleich and Shari Kist -- Patricia S. Yoder-Wise -- Michael L. Evans -- Jacqueline Gonzalez -- Ginny Wacker Guido -- Sylvain Trepanier and Jeannette T. Crenshaw -- Mary E. Mancini -- Mary E. Mancini -- Karen A. Esquibel and Dorothy A. Otto -- Karen Kelly -- Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Sylvain Trepanier -- Susan Sportsman -- Part 1: Core concepts -- Overview -- Context -- Part 2: Managing resources -- Leading, managing, and following Safe care: the core of leading and managing Developing the role of leader Developing the role of manager Legal and ethical issues Making decisions and problem solving Healthcare organizations Understanding and designing organizational structures Cultural diversity in health care Power, politics, and influence Caring, communicating, and managing with technology Managing costs and budgets Care delivery strategies Michael R. Bleich and Shari Kist -- Patricia S. Yoder-Wise -- Michael L. Evans -- Jacqueline Gonzalez -- Ginny Wacker Guido -- Sylvain Trepanier and Jeannette T. Crenshaw -- Mary E. Mancini -- Mary E. Mancini -- Karen A. Esquibel and Dorothy A. Otto -- Karen Kelly -- Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Sylvain Trepanier -- Susan Sportsman -- Part 1: Core concepts -- Overview -- Context -- Part 2: Managing resources -- Leading, managing, and following Safe care: the core of leading and managing Developing the role of leader Developing the role of manager Legal and ethical issues Making decisions and problem solving Healthcare organizations Understanding and designing organizational structures Cultural diversity in health care Power, politics, and influence Caring, communicating, and managing with technology Managing costs and budgets Care delivery strategies Michael R. Bleich and Shari Kist -- Patricia S. Yoder-Wise -- Michael L. Evans -- Jacqueline Gonzalez -- Ginny Wacker Guido -- Sylvain Trepanier and Jeannette T. Crenshaw -- Mary E. Mancini -- Mary E. Mancini -- Karen A. Esquibel and Dorothy A. Otto -- Karen Kelly -- Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Sylvain Trepanier -- Susan Sportsman -- Part 1: Core concepts -- Overview -- Context -- Part 2: Managing resources -- Leading, managing, and following Safe care: the core of leading and managing Developing the role of leader Developing the role of manager Legal and ethical issues Making decisions and problem solving Healthcare organizations Understanding and designing organizational structures Cultural diversity in health care Power, politics, and influence Caring, communicating, and managing with technology Managing costs and budgets Care delivery strategies Michael R. Bleich and Shari Kist -- Patricia S. Yoder-Wise -- Michael L. Evans -- Jacqueline Gonzalez -- Ginny Wacker Guido -- Sylvain Trepanier and Jeannette T. Crenshaw -- Mary E. Mancini -- Mary E. Mancini -- Karen A. Esquibel and Dorothy A. Otto -- Karen Kelly -- Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Sylvain Trepanier -- Susan Sportsman -- Part 1: Core concepts -- Overview -- Context -- Part 2: Managing resources -- Leading, managing, and following Safe care: the core of leading and managing Developing the role of leader Developing the role of manager Legal and ethical issues Making decisions and problem solving Healthcare organizations Understanding and designing organizational structures Cultural diversity in health care Power, politics, and influence Caring, communicating, and managing with technology Managing costs and budgets Care delivery strategies Michael R. Bleich and Shari Kist -- Patricia S. Yoder-Wise -- Michael L. Evans -- Jacqueline Gonzalez -- Ginny Wacker Guido -- Sylvain Trepanier and Jeannette T. Crenshaw -- Mary E. Mancini -- Mary E. Mancini -- Karen A. Esquibel and Dorothy A. Otto -- Karen Kelly -- Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Sylvain Trepanier -- Susan Sportsman -- Part 1: Core concepts -- Overview -- Context -- Part 2: Managing resources -- Leading, managing, and following Safe care: the core of leading and managing Developing the role of leader Developing the role of manager Legal and ethical issues Making decisions and problem solving Healthcare organizations Understanding and designing organizational structures Cultural diversity in health care Power, politics, and influence Caring, communicating, and managing with technology Managing costs and budgets Care delivery strategies Michael R. Bleich and Shari Kist -- Patricia S. Yoder-Wise -- Michael L. Evans -- Jacqueline Gonzalez -- Ginny Wacker Guido -- Sylvain Trepanier and Jeannette T. Crenshaw -- Mary E. Mancini -- Mary E. Mancini -- Karen A. Esquibel and Dorothy A. Otto -- Karen Kelly -- Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Sylvain Trepanier -- Susan Sportsman -- Part 1: Core concepts -- Overview -- Context -- Part 2: Managing resources -- Leading, managing, and following Safe care: the core of leading and managing Developing the role of leader Developing the role of manager Legal and ethical issues Making decisions and problem solving Healthcare organizations Understanding and designing organizational structures Cultural diversity in health care Power, politics, and influence Caring, communicating, and managing with technology Managing costs and budgets Care delivery strategies Michael R. Bleich and Shari Kist -- Patricia S. Yoder-Wise -- Michael L. Evans -- Jacqueline Gonzalez -- Ginny Wacker Guido -- Sylvain Trepanier and Jeannette T. Crenshaw -- Mary E. Mancini -- Mary E. Mancini -- Karen A. Esquibel and Dorothy A. Otto -- Karen Kelly -- Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Sylvain Trepanier -- Susan Sportsman -- Part 1: Core concepts -- Overview -- Context -- Part 2: Managing resources -- Leading, managing, and following Safe care: the core of leading and managing Developing the role of leader Developing the role of manager Legal and ethical issues Making decisions and problem solving Healthcare organizations Understanding and designing organizational structures Cultural diversity in health care Power, politics, and influence Caring, communicating, and managing with technology Managing costs and budgets Care delivery strategies Michael R. Bleich and Shari Kist -- Patricia S. Yoder-Wise -- Michael L. Evans -- Jacqueline Gonzalez -- Ginny Wacker Guido -- Sylvain Trepanier and Jeannette T. Crenshaw -- Mary E. Mancini -- Mary E. Mancini -- Karen A. Esquibel and Dorothy A. Otto -- Karen Kelly -- Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Sylvain Trepanier -- Susan Sportsman -- Part 1: Core concepts -- Overview -- Context -- Part 2: Managing resources -- Leading, managing, and following Safe care: the core of leading and managing Developing the role of leader Developing the role of manager Legal and ethical issues Making decisions and problem solving Healthcare organizations Understanding and designing organizational structures Cultural diversity in health care Power, politics, and influence Caring, communicating, and managing with technology Managing costs and budgets Care delivery strategies Michael R. Bleich and Shari Kist -- Patricia S. Yoder-Wise -- Michael L. Evans -- Jacqueline Gonzalez -- Ginny Wacker Guido -- Sylvain Trepanier and Jeannette T. Crenshaw -- Mary E. Mancini -- Mary E. Mancini -- Karen A. Esquibel and Dorothy A. Otto -- Karen Kelly -- Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Sylvain Trepanier -- Susan Sportsman -- Part 1: Core concepts -- Overview -- Context -- Part 2: Managing resources -- Leading, managing, and following Safe care: the core of leading and managing Developing the role of leader Developing the role of manager Legal and ethical issues Making decisions and problem solving Healthcare organizations Understanding and designing organizational structures Cultural diversity in health care Power, politics, and influence Caring, communicating, and managing with technology Managing costs and budgets Care delivery strategies Michael R. Bleich and Shari Kist -- Patricia S. Yoder-Wise -- Michael L. Evans -- Jacqueline Gonzalez -- Ginny Wacker Guido -- Sylvain Trepanier and Jeannette T. Crenshaw -- Mary E. Mancini -- Mary E. Mancini -- Karen A. Esquibel and Dorothy A. Otto -- Karen Kelly -- Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Sylvain Trepanier -- Susan Sportsman -- Part 1: Core concepts -- Overview -- Context -- Part 2: Managing resources -- Leading, managing, and following Safe care: the core of leading and managing Developing the role of leader Developing the role of manager Legal and ethical issues Making decisions and problem solving Healthcare organizations Understanding and designing organizational structures Cultural diversity in health care Power, politics, and influence Caring, communicating, and managing with technology Managing costs and budgets Care delivery strategies Michael R. Bleich and Shari Kist -- Patricia S. Yoder-Wise -- Michael L. Evans -- Jacqueline Gonzalez -- Ginny Wacker Guido -- Sylvain Trepanier and Jeannette T. Crenshaw -- Mary E. Mancini -- Mary E. Mancini -- Karen A. Esquibel and Dorothy A. Otto -- Karen Kelly -- Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Sylvain Trepanier -- Susan Sportsman -- Part 1: Core concepts -- Overview -- Context -- Part 2: Managing resources -- Leading, managing, and following Safe care: the core of leading and managing Developing the role of leader Developing the role of manager Legal and ethical issues Making decisions and problem solving Healthcare organizations Understanding and designing organizational structures Cultural diversity in health care Power, politics, and influence Caring, communicating, and managing with technology Managing costs and budgets Care delivery strategies Michael R. Bleich and Shari Kist -- Patricia S. Yoder-Wise -- Michael L. Evans -- Jacqueline Gonzalez -- Ginny Wacker Guido -- Sylvain Trepanier and Jeannette T. Crenshaw -- Mary E. Mancini -- Mary E. Mancini -- Karen A. Esquibel and Dorothy A. Otto -- Karen Kelly -- Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Sylvain Trepanier -- Susan Sportsman -- Part 1: Core concepts -- Overview -- Context -- Part 2: Managing resources -- Leading, managing, and following Safe care: the core of leading and managing Developing the role of leader Developing the role of manager Legal and ethical issues Making decisions and problem solving Healthcare organizations Understanding and designing organizational structures Cultural diversity in health care Power, politics, and influence Caring, communicating, and managing with technology Managing costs and budgets Care delivery strategies Michael R. Bleich and Shari Kist -- Patricia S. Yoder-Wise -- Michael L. Evans -- Jacqueline Gonzalez -- Ginny Wacker Guido -- Sylvain Trepanier and Jeannette T. Crenshaw -- Mary E. Mancini -- Mary E. Mancini -- Karen A. Esquibel and Dorothy A. Otto -- Karen Kelly -- Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Sylvain Trepanier -- Susan Sportsman -- Part 1: Core concepts -- Overview -- Context -- Part 2: Managing resources -- Leading, managing, and following Safe care: the core of leading and managing Developing the role of leader Developing the role of manager Legal and ethical issues Making decisions and problem solving Healthcare organizations Understanding and designing organizational structures Cultural diversity in health care Power, politics, and influence Caring, communicating, and managing with technology Managing costs and budgets Care delivery strategies Michael R. Bleich and Shari Kist -- Patricia S. Yoder-Wise -- Michael L. Evans -- Jacqueline Gonzalez -- Ginny Wacker Guido -- Sylvain Trepanier and Jeannette T. Crenshaw -- Mary E. Mancini -- Mary E. Mancini -- Karen A. Esquibel and Dorothy A. Otto -- Karen Kelly -- Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Sylvain Trepanier -- Susan Sportsman -- Part 1: Core concepts -- Overview -- Context -- Part 2: Managing resources -- Leading, managing, and following Safe care: the core of leading and managing Developing the role of leader Developing the role of manager Legal and ethical issues Making decisions and problem solving Healthcare organizations Understanding and designing organizational structures Cultural diversity in health care Power, politics, and influence Caring, communicating, and managing with technology Managing costs and budgets Care delivery strategies Michael R. Bleich and Shari Kist -- Patricia S. Yoder-Wise -- Michael L. Evans -- Jacqueline Gonzalez -- Ginny Wacker Guido -- Sylvain Trepanier and Jeannette T. Crenshaw -- Mary E. Mancini -- Mary E. Mancini -- Karen A. Esquibel and Dorothy A. Otto -- Karen Kelly -- Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Sylvain Trepanier -- Susan Sportsman -- Part 1: Core concepts -- Overview -- Context -- Part 2: Managing resources -- Leading, managing, and following Safe care: the core of leading and managing Developing the role of leader Developing the role of manager Legal and ethical issues Making decisions and problem solving Healthcare organizations Understanding and designing organizational structures Cultural diversity in health care Power, politics, and influence Caring, communicating, and managing with technology Managing costs and budgets Care delivery strategies Michael R. Bleich and Shari Kist -- Patricia S. Yoder-Wise -- Michael L. Evans -- Jacqueline Gonzalez -- Ginny Wacker Guido -- Sylvain Trepanier and Jeannette T. Crenshaw -- Mary E. Mancini -- Mary E. Mancini -- Karen A. Esquibel and Dorothy A. Otto -- Karen Kelly -- Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Sylvain Trepanier -- Susan Sportsman -- Part 1: Core concepts -- Overview -- Context -- Part 2: Managing resources -- Staffing and scheduling / Selecting, developing, and evaluating staff Strategic planning, goal-setting, and marketing Leading change Building teams through communication and partnerships Workforce engagement and collective action Managing quality and risk Translating research into practice Consumer relationships Conflict: the cutting edge of change Managing personal / personnel problems Workplace violence and incivility Delegation: an art of professional nursing practice Role transition Susan Sportsman -- Diane M. Twedell -- Mary Ellen Clyne -- Elaine S. Scott -- Karren Kowalski -- Richard G. Cuming and David Zambrana -- Victoria N. Folse -- Margarete Lieb Zalon -- Margarete Lieb Zalon -- Victoria N. Folse -- Karren Kowalski -- Crystal J. Wilkinson -- Maureen Murphy-Ruocco -- Part 3: Changing the status quo -- Part 4: Interpersonal and personal skills -- Interpersonal -- Personal -- Staffing and scheduling / Selecting, developing, and evaluating staff Strategic planning, goal-setting, and marketing Leading change Building teams through communication and partnerships Workforce engagement and collective action Managing quality and risk Translating research into practice Consumer relationships Conflict: the cutting edge of change Managing personal / personnel problems Workplace violence and incivility Delegation: an art of professional nursing practice Role transition Susan Sportsman -- Diane M. Twedell -- Mary Ellen Clyne -- Elaine S. Scott -- Karren Kowalski -- Richard G. Cuming and David Zambrana -- Victoria N. Folse -- Margarete Lieb Zalon -- Margarete Lieb Zalon -- Victoria N. Folse -- Karren Kowalski -- Crystal J. Wilkinson -- Maureen Murphy-Ruocco -- Part 3: Changing the status quo -- Part 4: Interpersonal and personal skills -- Interpersonal -- Personal -- Staffing and scheduling / Selecting, developing, and evaluating staff Strategic planning, goal-setting, and marketing Leading change Building teams through communication and partnerships Workforce engagement and collective action Managing quality and risk Translating research into practice Consumer relationships Conflict: the cutting edge of change Managing personal / personnel problems Workplace violence and incivility Delegation: an art of professional nursing practice Role transition Susan Sportsman -- Diane M. Twedell -- Mary Ellen Clyne -- Elaine S. Scott -- Karren Kowalski -- Richard G. Cuming and David Zambrana -- Victoria N. Folse -- Margarete Lieb Zalon -- Margarete Lieb Zalon -- Victoria N. Folse -- Karren Kowalski -- Crystal J. Wilkinson -- Maureen Murphy-Ruocco -- Part 3: Changing the status quo -- Part 4: Interpersonal and personal skills -- Interpersonal -- Personal -- Staffing and scheduling / Selecting, developing, and evaluating staff Strategic planning, goal-setting, and marketing Leading change Building teams through communication and partnerships Workforce engagement and collective action Managing quality and risk Translating research into practice Consumer relationships Conflict: the cutting edge of change Managing personal / personnel problems Workplace violence and incivility Delegation: an art of professional nursing practice Role transition Susan Sportsman -- Diane M. Twedell -- Mary Ellen Clyne -- Elaine S. Scott -- Karren Kowalski -- Richard G. Cuming and David Zambrana -- Victoria N. Folse -- Margarete Lieb Zalon -- Margarete Lieb Zalon -- Victoria N. Folse -- Karren Kowalski -- Crystal J. Wilkinson -- Maureen Murphy-Ruocco -- Part 3: Changing the status quo -- Part 4: Interpersonal and personal skills -- Interpersonal -- Personal -- Staffing and scheduling / Selecting, developing, and evaluating staff Strategic planning, goal-setting, and marketing Leading change Building teams through communication and partnerships Workforce engagement and collective action Managing quality and risk Translating research into practice Consumer relationships Conflict: the cutting edge of change Managing personal / personnel problems Workplace violence and incivility Delegation: an art of professional nursing practice Role transition Susan Sportsman -- Diane M. Twedell -- Mary Ellen Clyne -- Elaine S. Scott -- Karren Kowalski -- Richard G. Cuming and David Zambrana -- Victoria N. Folse -- Margarete Lieb Zalon -- Margarete Lieb Zalon -- Victoria N. Folse -- Karren Kowalski -- Crystal J. Wilkinson -- Maureen Murphy-Ruocco -- Part 3: Changing the status quo -- Part 4: Interpersonal and personal skills -- Interpersonal -- Personal -- Staffing and scheduling / Selecting, developing, and evaluating staff Strategic planning, goal-setting, and marketing Leading change Building teams through communication and partnerships Workforce engagement and collective action Managing quality and risk Translating research into practice Consumer relationships Conflict: the cutting edge of change Managing personal / personnel problems Workplace violence and incivility Delegation: an art of professional nursing practice Role transition Susan Sportsman -- Diane M. Twedell -- Mary Ellen Clyne -- Elaine S. Scott -- Karren Kowalski -- Richard G. Cuming and David Zambrana -- Victoria N. Folse -- Margarete Lieb Zalon -- Margarete Lieb Zalon -- Victoria N. Folse -- Karren Kowalski -- Crystal J. Wilkinson -- Maureen Murphy-Ruocco -- Part 3: Changing the status quo -- Part 4: Interpersonal and personal skills -- Interpersonal -- Personal -- Staffing and scheduling / Selecting, developing, and evaluating staff Strategic planning, goal-setting, and marketing Leading change Building teams through communication and partnerships Workforce engagement and collective action Managing quality and risk Translating research into practice Consumer relationships Conflict: the cutting edge of change Managing personal / personnel problems Workplace violence and incivility Delegation: an art of professional nursing practice Role transition Susan Sportsman -- Diane M. Twedell -- Mary Ellen Clyne -- Elaine S. Scott -- Karren Kowalski -- Richard G. Cuming and David Zambrana -- Victoria N. Folse -- Margarete Lieb Zalon -- Margarete Lieb Zalon -- Victoria N. Folse -- Karren Kowalski -- Crystal J. Wilkinson -- Maureen Murphy-Ruocco -- Part 3: Changing the status quo -- Part 4: Interpersonal and personal skills -- Interpersonal -- Personal -- Staffing and scheduling / Selecting, developing, and evaluating staff Strategic planning, goal-setting, and marketing Leading change Building teams through communication and partnerships Workforce engagement and collective action Managing quality and risk Translating research into practice Consumer relationships Conflict: the cutting edge of change Managing personal / personnel problems Workplace violence and incivility Delegation: an art of professional nursing practice Role transition Susan Sportsman -- Diane M. Twedell -- Mary Ellen Clyne -- Elaine S. Scott -- Karren Kowalski -- Richard G. Cuming and David Zambrana -- Victoria N. Folse -- Margarete Lieb Zalon -- Margarete Lieb Zalon -- Victoria N. Folse -- Karren Kowalski -- Crystal J. Wilkinson -- Maureen Murphy-Ruocco -- Part 3: Changing the status quo -- Part 4: Interpersonal and personal skills -- Interpersonal -- Personal -- Staffing and scheduling / Selecting, developing, and evaluating staff Strategic planning, goal-setting, and marketing Leading change Building teams through communication and partnerships Workforce engagement and collective action Managing quality and risk Translating research into practice Consumer relationships Conflict: the cutting edge of change Managing personal / personnel problems Workplace violence and incivility Delegation: an art of professional nursing practice Role transition Susan Sportsman -- Diane M. Twedell -- Mary Ellen Clyne -- Elaine S. Scott -- Karren Kowalski -- Richard G. Cuming and David Zambrana -- Victoria N. Folse -- Margarete Lieb Zalon -- Margarete Lieb Zalon -- Victoria N. Folse -- Karren Kowalski -- Crystal J. Wilkinson -- Maureen Murphy-Ruocco -- Part 3: Changing the status quo -- Part 4: Interpersonal and personal skills -- Interpersonal -- Personal -- Staffing and scheduling / Selecting, developing, and evaluating staff Strategic planning, goal-setting, and marketing Leading change Building teams through communication and partnerships Workforce engagement and collective action Managing quality and risk Translating research into practice Consumer relationships Conflict: the cutting edge of change Managing personal / personnel problems Workplace violence and incivility Delegation: an art of professional nursing practice Role transition Susan Sportsman -- Diane M. Twedell -- Mary Ellen Clyne -- Elaine S. Scott -- Karren Kowalski -- Richard G. Cuming and David Zambrana -- Victoria N. Folse -- Margarete Lieb Zalon -- Margarete Lieb Zalon -- Victoria N. Folse -- Karren Kowalski -- Crystal J. Wilkinson -- Maureen Murphy-Ruocco -- Part 3: Changing the status quo -- Part 4: Interpersonal and personal skills -- Interpersonal -- Personal -- Staffing and scheduling / Selecting, developing, and evaluating staff Strategic planning, goal-setting, and marketing Leading change Building teams through communication and partnerships Workforce engagement and collective action Managing quality and risk Translating research into practice Consumer relationships Conflict: the cutting edge of change Managing personal / personnel problems Workplace violence and incivility Delegation: an art of professional nursing practice Role transition Susan Sportsman -- Diane M. Twedell -- Mary Ellen Clyne -- Elaine S. Scott -- Karren Kowalski -- Richard G. Cuming and David Zambrana -- Victoria N. Folse -- Margarete Lieb Zalon -- Margarete Lieb Zalon -- Victoria N. Folse -- Karren Kowalski -- Crystal J. Wilkinson -- Maureen Murphy-Ruocco -- Part 3: Changing the status quo -- Part 4: Interpersonal and personal skills -- Interpersonal -- Personal -- Staffing and scheduling / Selecting, developing, and evaluating staff Strategic planning, goal-setting, and marketing Leading change Building teams through communication and partnerships Workforce engagement and collective action Managing quality and risk Translating research into practice Consumer relationships Conflict: the cutting edge of change Managing personal / personnel problems Workplace violence and incivility Delegation: an art of professional nursing practice Role transition Susan Sportsman -- Diane M. Twedell -- Mary Ellen Clyne -- Elaine S. Scott -- Karren Kowalski -- Richard G. Cuming and David Zambrana -- Victoria N. Folse -- Margarete Lieb Zalon -- Margarete Lieb Zalon -- Victoria N. Folse -- Karren Kowalski -- Crystal J. Wilkinson -- Maureen Murphy-Ruocco -- Part 3: Changing the status quo -- Part 4: Interpersonal and personal skills -- Interpersonal -- Personal -- Staffing and scheduling / Selecting, developing, and evaluating staff Strategic planning, goal-setting, and marketing Leading change Building teams through communication and partnerships Workforce engagement and collective action Managing quality and risk Translating research into practice Consumer relationships Conflict: the cutting edge of change Managing personal / personnel problems Workplace violence and incivility Delegation: an art of professional nursing practice Role transition Susan Sportsman -- Diane M. Twedell -- Mary Ellen Clyne -- Elaine S. Scott -- Karren Kowalski -- Richard G. Cuming and David Zambrana -- Victoria N. Folse -- Margarete Lieb Zalon -- Margarete Lieb Zalon -- Victoria N. Folse -- Karren Kowalski -- Crystal J. Wilkinson -- Maureen Murphy-Ruocco -- Part 3: Changing the status quo -- Part 4: Interpersonal and personal skills -- Interpersonal -- Personal -- Staffing and scheduling / Selecting, developing, and evaluating staff Strategic planning, goal-setting, and marketing Leading change Building teams through communication and partnerships Workforce engagement and collective action Managing quality and risk Translating research into practice Consumer relationships Conflict: the cutting edge of change Managing personal / personnel problems Workplace violence and incivility Delegation: an art of professional nursing practice Role transition Susan Sportsman -- Diane M. Twedell -- Mary Ellen Clyne -- Elaine S. Scott -- Karren Kowalski -- Richard G. Cuming and David Zambrana -- Victoria N. Folse -- Margarete Lieb Zalon -- Margarete Lieb Zalon -- Victoria N. Folse -- Karren Kowalski -- Crystal J. Wilkinson -- Maureen Murphy-Ruocco -- Part 3: Changing the status quo -- Part 4: Interpersonal and personal skills -- Interpersonal -- Personal -- Staffing and scheduling / Selecting, developing, and evaluating staff Strategic planning, goal-setting, and marketing Leading change Building teams through communication and partnerships Workforce engagement and collective action Managing quality and risk Translating research into practice Consumer relationships Conflict: the cutting edge of change Managing personal / personnel problems Workplace violence and incivility Delegation: an art of professional nursing practice Role transition Susan Sportsman -- Diane M. Twedell -- Mary Ellen Clyne -- Elaine S. Scott -- Karren Kowalski -- Richard G. Cuming and David Zambrana -- Victoria N. Folse -- Margarete Lieb Zalon -- Margarete Lieb Zalon -- Victoria N. Folse -- Karren Kowalski -- Crystal J. Wilkinson -- Maureen Murphy-Ruocco -- Part 3: Changing the status quo -- Part 4: Interpersonal and personal skills -- Interpersonal -- Personal -- Staffing and scheduling / Selecting, developing, and evaluating staff Strategic planning, goal-setting, and marketing Leading change Building teams through communication and partnerships Workforce engagement and collective action Managing quality and risk Translating research into practice Consumer relationships Conflict: the cutting edge of change Managing personal / personnel problems Workplace violence and incivility Delegation: an art of professional nursing practice Role transition Susan Sportsman -- Diane M. Twedell -- Mary Ellen Clyne -- Elaine S. Scott -- Karren Kowalski -- Richard G. Cuming and David Zambrana -- Victoria N. Folse -- Margarete Lieb Zalon -- Margarete Lieb Zalon -- Victoria N. Folse -- Karren Kowalski -- Crystal J. Wilkinson -- Maureen Murphy-Ruocco -- Part 3: Changing the status quo -- Part 4: Interpersonal and personal skills -- Interpersonal -- Personal -- Staffing and scheduling / Selecting, developing, and evaluating staff Strategic planning, goal-setting, and marketing Leading change Building teams through communication and partnerships Workforce engagement and collective action Managing quality and risk Translating research into practice Consumer relationships Conflict: the cutting edge of change Managing personal / personnel problems Workplace violence and incivility Delegation: an art of professional nursing practice Role transition Susan Sportsman -- Diane M. Twedell -- Mary Ellen Clyne -- Elaine S. Scott -- Karren Kowalski -- Richard G. Cuming and David Zambrana -- Victoria N. Folse -- Margarete Lieb Zalon -- Margarete Lieb Zalon -- Victoria N. Folse -- Karren Kowalski -- Crystal J. Wilkinson -- Maureen Murphy-Ruocco -- Part 3: Changing the status quo -- Part 4: Interpersonal and personal skills -- Interpersonal -- Personal -- Staffing and scheduling / Selecting, developing, and evaluating staff Strategic planning, goal-setting, and marketing Leading change Building teams through communication and partnerships Workforce engagement and collective action Managing quality and risk Translating research into practice Consumer relationships Conflict: the cutting edge of change Managing personal / personnel problems Workplace violence and incivility Delegation: an art of professional nursing practice Role transition Susan Sportsman -- Diane M. Twedell -- Mary Ellen Clyne -- Elaine S. Scott -- Karren Kowalski -- Richard G. Cuming and David Zambrana -- Victoria N. Folse -- Margarete Lieb Zalon -- Margarete Lieb Zalon -- Victoria N. Folse -- Karren Kowalski -- Crystal J. Wilkinson -- Maureen Murphy-Ruocco -- Part 3: Changing the status quo -- Part 4: Interpersonal and personal skills -- Interpersonal -- Personal -- Staffing and scheduling / Selecting, developing, and evaluating staff Strategic planning, goal-setting, and marketing Leading change Building teams through communication and partnerships Workforce engagement and collective action Managing quality and risk Translating research into practice Consumer relationships Conflict: the cutting edge of change Managing personal / personnel problems Workplace violence and incivility Delegation: an art of professional nursing practice Role transition Susan Sportsman -- Diane M. Twedell -- Mary Ellen Clyne -- Elaine S. Scott -- Karren Kowalski -- Richard G. Cuming and David Zambrana -- Victoria N. Folse -- Margarete Lieb Zalon -- Margarete Lieb Zalon -- Victoria N. Folse -- Karren Kowalski -- Crystal J. Wilkinson -- Maureen Murphy-Ruocco -- Part 3: Changing the status quo -- Part 4: Interpersonal and personal skills -- Interpersonal -- Personal -- Staffing and scheduling / Selecting, developing, and evaluating staff Strategic planning, goal-setting, and marketing Leading change Building teams through communication and partnerships Workforce engagement and collective action Managing quality and risk Translating research into practice Consumer relationships Conflict: the cutting edge of change Managing personal / personnel problems Workplace violence and incivility Delegation: an art of professional nursing practice Role transition Susan Sportsman -- Diane M. Twedell -- Mary Ellen Clyne -- Elaine S. Scott -- Karren Kowalski -- Richard G. Cuming and David Zambrana -- Victoria N. Folse -- Margarete Lieb Zalon -- Margarete Lieb Zalon -- Victoria N. Folse -- Karren Kowalski -- Crystal J. Wilkinson -- Maureen Murphy-Ruocco -- Part 3: Changing the status quo -- Part 4: Interpersonal and personal skills -- Interpersonal -- Personal -- Staffing and scheduling / Selecting, developing, and evaluating staff Strategic planning, goal-setting, and marketing Leading change Building teams through communication and partnerships Workforce engagement and collective action Managing quality and risk Translating research into practice Consumer relationships Conflict: the cutting edge of change Managing personal / personnel problems Workplace violence and incivility Delegation: an art of professional nursing practice Role transition Susan Sportsman -- Diane M. Twedell -- Mary Ellen Clyne -- Elaine S. Scott -- Karren Kowalski -- Richard G. Cuming and David Zambrana -- Victoria N. Folse -- Margarete Lieb Zalon -- Margarete Lieb Zalon -- Victoria N. Folse -- Karren Kowalski -- Crystal J. Wilkinson -- Maureen Murphy-Ruocco -- Part 3: Changing the status quo -- Part 4: Interpersonal and personal skills -- Interpersonal -- Personal -- Staffing and scheduling / Selecting, developing, and evaluating staff Strategic planning, goal-setting, and marketing Leading change Building teams through communication and partnerships Workforce engagement and collective action Managing quality and risk Translating research into practice Consumer relationships Conflict: the cutting edge of change Managing personal / personnel problems Workplace violence and incivility Delegation: an art of professional nursing practice Role transition Susan Sportsman -- Diane M. Twedell -- Mary Ellen Clyne -- Elaine S. Scott -- Karren Kowalski -- Richard G. Cuming and David Zambrana -- Victoria N. Folse -- Margarete Lieb Zalon -- Margarete Lieb Zalon -- Victoria N. Folse -- Karren Kowalski -- Crystal J. Wilkinson -- Maureen Murphy-Ruocco -- Part 3: Changing the status quo -- Part 4: Interpersonal and personal skills -- Interpersonal -- Personal -- Staffing and scheduling / Selecting, developing, and evaluating staff Strategic planning, goal-setting, and marketing Leading change Building teams through communication and partnerships Workforce engagement and collective action Managing quality and risk Translating research into practice Consumer relationships Conflict: the cutting edge of change Managing personal / personnel problems Workplace violence and incivility Delegation: an art of professional nursing practice Role transition Susan Sportsman -- Diane M. Twedell -- Mary Ellen Clyne -- Elaine S. Scott -- Karren Kowalski -- Richard G. Cuming and David Zambrana -- Victoria N. Folse -- Margarete Lieb Zalon -- Margarete Lieb Zalon -- Victoria N. Folse -- Karren Kowalski -- Crystal J. Wilkinson -- Maureen Murphy-Ruocco -- Part 3: Changing the status quo -- Part 4: Interpersonal and personal skills -- Interpersonal -- Personal -- Staffing and scheduling / Selecting, developing, and evaluating staff Strategic planning, goal-setting, and marketing Leading change Building teams through communication and partnerships Workforce engagement and collective action Managing quality and risk Translating research into practice Consumer relationships Conflict: the cutting edge of change Managing personal / personnel problems Workplace violence and incivility Delegation: an art of professional nursing practice Role transition Susan Sportsman -- Diane M. Twedell -- Mary Ellen Clyne -- Elaine S. Scott -- Karren Kowalski -- Richard G. Cuming and David Zambrana -- Victoria N. Folse -- Margarete Lieb Zalon -- Margarete Lieb Zalon -- Victoria N. Folse -- Karren Kowalski -- Crystal J. Wilkinson -- Maureen Murphy-Ruocco -- Part 3: Changing the status quo -- Part 4: Interpersonal and personal skills -- Interpersonal -- Personal -- Staffing and scheduling / Selecting, developing, and evaluating staff Strategic planning, goal-setting, and marketing Leading change Building teams through communication and partnerships Workforce engagement and collective action Managing quality and risk Translating research into practice Consumer relationships Conflict: the cutting edge of change Managing personal / personnel problems Workplace violence and incivility Delegation: an art of professional nursing practice Role transition Susan Sportsman -- Diane M. Twedell -- Mary Ellen Clyne -- Elaine S. Scott -- Karren Kowalski -- Richard G. Cuming and David Zambrana -- Victoria N. Folse -- Margarete Lieb Zalon -- Margarete Lieb Zalon -- Victoria N. Folse -- Karren Kowalski -- Crystal J. Wilkinson -- Maureen Murphy-Ruocco -- Part 3: Changing the status quo -- Part 4: Interpersonal and personal skills -- Interpersonal -- Personal -- Staffing and scheduling / Selecting, developing, and evaluating staff Strategic planning, goal-setting, and marketing Leading change Building teams through communication and partnerships Workforce engagement and collective action Managing quality and risk Translating research into practice Consumer relationships Conflict: the cutting edge of change Managing personal / personnel problems Workplace violence and incivility Delegation: an art of professional nursing practice Role transition Susan Sportsman -- Diane M. Twedell -- Mary Ellen Clyne -- Elaine S. Scott -- Karren Kowalski -- Richard G. Cuming and David Zambrana -- Victoria N. Folse -- Margarete Lieb Zalon -- Margarete Lieb Zalon -- Victoria N. Folse -- Karren Kowalski -- Crystal J. Wilkinson -- Maureen Murphy-Ruocco -- Part 3: Changing the status quo -- Part 4: Interpersonal and personal skills -- Interpersonal -- Personal -- Staffing and scheduling / Selecting, developing, and evaluating staff Strategic planning, goal-setting, and marketing Leading change Building teams through communication and partnerships Workforce engagement and collective action Managing quality and risk Translating research into practice Consumer relationships Conflict: the cutting edge of change Managing personal / personnel problems Workplace violence and incivility Delegation: an art of professional nursing practice Role transition Susan Sportsman -- Diane M. Twedell -- Mary Ellen Clyne -- Elaine S. Scott -- Karren Kowalski -- Richard G. Cuming and David Zambrana -- Victoria N. Folse -- Margarete Lieb Zalon -- Margarete Lieb Zalon -- Victoria N. Folse -- Karren Kowalski -- Crystal J. Wilkinson -- Maureen Murphy-Ruocco -- Part 3: Changing the status quo -- Part 4: Interpersonal and personal skills -- Interpersonal -- Personal -- Staffing and scheduling / Selecting, developing, and evaluating staff Strategic planning, goal-setting, and marketing Leading change Building teams through communication and partnerships Workforce engagement and collective action Managing quality and risk Translating research into practice Consumer relationships Conflict: the cutting edge of change Managing personal / personnel problems Workplace violence and incivility Delegation: an art of professional nursing practice Role transition Susan Sportsman -- Diane M. Twedell -- Mary Ellen Clyne -- Elaine S. Scott -- Karren Kowalski -- Richard G. Cuming and David Zambrana -- Victoria N. Folse -- Margarete Lieb Zalon -- Margarete Lieb Zalon -- Victoria N. Folse -- Karren Kowalski -- Crystal J. Wilkinson -- Maureen Murphy-Ruocco -- Part 3: Changing the status quo -- Part 4: Interpersonal and personal skills -- Interpersonal -- Personal -- Staffing and scheduling / Selecting, developing, and evaluating staff Strategic planning, goal-setting, and marketing Leading change Building teams through communication and partnerships Workforce engagement and collective action Managing quality and risk Translating research into practice Consumer relationships Conflict: the cutting edge of change Managing personal / personnel problems Workplace violence and incivility Delegation: an art of professional nursing practice Role transition Susan Sportsman -- Diane M. Twedell -- Mary Ellen Clyne -- Elaine S. Scott -- Karren Kowalski -- Richard G. Cuming and David Zambrana -- Victoria N. Folse -- Margarete Lieb Zalon -- Margarete Lieb Zalon -- Victoria N. Folse -- Karren Kowalski -- Crystal J. Wilkinson -- Maureen Murphy-Ruocco -- Part 3: Changing the status quo -- Part 4: Interpersonal and personal skills -- Interpersonal -- Personal -- Staffing and scheduling / Selecting, developing, and evaluating staff Strategic planning, goal-setting, and marketing Leading change Building teams through communication and partnerships Workforce engagement and collective action Managing quality and risk Translating research into practice Consumer relationships Conflict: the cutting edge of change Managing personal / personnel problems Workplace violence and incivility Delegation: an art of professional nursing practice Role transition Susan Sportsman -- Diane M. Twedell -- Mary Ellen Clyne -- Elaine S. Scott -- Karren Kowalski -- Richard G. Cuming and David Zambrana -- Victoria N. Folse -- Margarete Lieb Zalon -- Margarete Lieb Zalon -- Victoria N. Folse -- Karren Kowalski -- Crystal J. Wilkinson -- Maureen Murphy-Ruocco -- Part 3: Changing the status quo -- Part 4: Interpersonal and personal skills -- Interpersonal -- Personal -- Self-management: stress and time Managing your career Thriving for the future Diane M. Twedell -- Mary Ann T. Donohue, Jeannette T. Crenshaw -- Debra Hagler -- Patricia S. Yoder-Wise Future -- Self-management: stress and time Managing your career Thriving for the future Diane M. Twedell -- Mary Ann T. Donohue, Jeannette T. Crenshaw -- Debra Hagler -- Patricia S. Yoder-Wise Future -- Self-management: stress and time Managing your career Thriving for the future Diane M. Twedell -- Mary Ann T. Donohue, Jeannette T. Crenshaw -- Debra Hagler -- Patricia S. Yoder-Wise Future --

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'Leading and Managing in Nursing' successfully blends evidence-based guidelines with practical application. This edition has been updated to prepare you for the nursing leadership issues of today and tomorrow, providing just the right amount of information to equip you with the tools you need to succeed on the NCLEX and in practice.


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Leadership.
Nursing services--Administration
Nursing services--Administration
Leadership.
Nursing management & leadership
Nursing
Health and Wellbeing.
POLITICAL SCIENCE--Public Policy--Social Security
POLITICAL SCIENCE--Public Policy--Social Services & Welfare
Leadership.
Nursing services--Administration
Management
Nurse Administrators--organization & administration

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