TY - BOOK AU - Thomas,R.K. TI - Health services marketing: a practitioner's guide SN - 9780387736044 (pbk.) : AV - RA410.56 U1 - 362.10688 THO PY - 2008/// CY - New York, London PB - Springer KW - Medical care KW - Marketing KW - Health and Wellbeing KW - ukslc KW - Public health & preventive medicine KW - thema KW - Medical administration & management KW - Health systems & services N1 - Introduction to Healthcare Marketing.- 2. The Basics of Marketing.- 3. The Marketing Process.- 4. Marketing Research.- 5. Marketing Planning.- 6. Healthcare Products and Customers.- 7. Paying the Marketing Freight.- 8. Market Positioning and Strategy Development.- 9. Choosing Among Promotional Options.- 10. Social Marketing.- 11. The New Healthcare Marketing.- 12. Measuring the Effectiveness of Marketing.- 13. Becoming a Healthcare Marketing Hero N2 - 'Health Services Marketing' covers broad topics appropriate for any healthcare organization and provides enough specifics to tailor marketing activities to the needs of particular practitioners ER -