TY - BOOK AU - Priestner,Andy AU - Tilley,Elizabeth ED - ebrary, Inc. TI - Personalising library services in higher education: the boutique approach SN - 9781409431800 (hbk.) : AV - Z675.U5 P473 2012 U1 - 027.7 PRI PY - 2012/// CY - Farnham PB - Ashgate KW - Academic libraries KW - Case studies KW - Public services (Libraries) KW - Libraries and colleges KW - Aims and objectives KW - Administration KW - Libraries and Museums KW - ukslc KW - Library & information sciences / Museology KW - thema KW - Electronic books KW - local N1 - Includes bibliographical references and index; Introducing the boutique approach / Andy Priestner and Elizabeth Tilley -- Face-to-face value : personalised communication strategies / Andy Priestner -- Library space and designing for a boutique library service in the USA / Beatrice Pulliam -- Case studies (I). Students as consultants : SKOLKOVO Moscow School of Management / Helen Edwards -- Research postcards at London School of Economics / Michelle Blake and Nicola Wright -- Boutique at the Faculty of Education / Angela Cutts -- Personal space for study : meeting real needs / Elizabeth Tilley -- Library technologies for boutique services / Tim Wales -- Maximising value, enhancing learning : boutique teaching and training / Chris Powis -- Digital literacy support for researchers : the personalised approach / Jane Secker -- Case studies (II). A voice in the wilderness : personalised library services in a virtual environment / Margaret Westbury -- Integrating information skills into the curriculum : the next step / Veronica Lawrence -- Online outreach and tailored training : the English Faculty Library at Oxford University / Kerry Webb -- Boutique influences on structures and lifelong learning at Australian Catholic University / Tatum McPherson-Crowie -- Marketing personalised services / Emma Thompson -- The cost-effective service : is personalised possible? / Elizabeth Tilley -- Evaluating the impact of the boutique library / David Streatfield -- Implementing and managing boutique / Andy Priestner and Elizabeth Tilley; Electronic reproduction; Palo Alto, Calif; ebrary; 2011; Available via World Wide Web; Access may be limited to ebrary affiliated libraries N2 - In an economic climate where cuts are becoming the norm, a 'boutique' library service may seem a contradiction. This book unpacks the boutique model and is supported by a variety of case studies reflecting international practice ER -