Bridges, Glenys,  1956- <br/><br/>
Dental reception and practice management / 
Glenys Bridges. 
 - Oxford :  Blackwell Munksgaard,  2007. 
 - 272 p. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Section 1: Overview of Dental Care Administration. 1. Understanding the Culture of Dental Care. 2 Who\'s Who in the dental team. Section 2 Front of House Skills. 1 Front-of-House Communication. 2 Understanding Patients\' Rights. 3 Workplace Safety. 4 Using the appointment book. 5 Administrative Skills. 6 Patient Payment Plans. 7 Computers in Dentistry. 8. Dental Terminology. Section 3: Planning and Managing Dental Services. 1 Managing People. 2 Planning and Dental Services. 
<br/><br/> Designed to be a reference for new dental administrators, from training to their first day in the dental team, this book highlights best practice and signposts emerging aspects of the roles available to dental receptionists and practice managers. 
<br/><br/><label>ISBN: </label>9781405138888 (pbk.) :  £29.50 9781405138888 (Paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Dental Auxiliaries.<br/>Practice Management, Dental organization & administration.<br/>Dental offices--Management<br/>Receptionists.<br/>Health and Wellbeing.<br/>Management & management techniques<br/>Dentistry
<br/><br/><label>LC Class. No.: </label>RK58  / .B77 2007 
<br/><br/><label>Dewey Class. No.: </label>617.60068 BRI