TY - BOOK AU - Leonard,Denis AU - McGuire,Mac TI - The executive guide to understanding and implementing the Baldrige criteria: improve revenue and create organizational excellence T2 - The ASQ Quality Management Division economics of quality book series SN - 9780873897174 (e-book) AV - HD62.15 .L46 2007 U1 - 658.4/013 22 PY - 2007/// CY - Milwaukee, Wisconsin PB - ASQ Quality Press KW - Total quality management KW - Evaluation KW - Organizational effectiveness KW - Industrial efficiency KW - Industrial productivity KW - Malcolm Baldrige National Quality Award KW - Case studies KW - Electronic books N1 - Includes bibliographical references and index UR - http://ebookcentral.proquest.com/lib/aitie/detail.action?docID=3002619 ER -