TY - BOOK AU - Lamb,Charles W. AU - Hair,Joseph F. AU - McDaniel,Carl AU - McDaniel,Carl D. TI - MKTG 4 SN - 9780538468244 (pbk.) : U1 - 658.8 LAM PY - 2011/// CY - Mason, Ohio PB - South-Western KW - Marketing KW - Business and Management KW - ukslc KW - Sales & marketing KW - thema N1 - Review cards perf-bound in; Includes bibliographical references and index; Part i.The world of marketing -- 1.An overview of marketing -- 2.Strategic planning for competitive advantage -- 3.Ethics and social responsibility -- 4.The marketing environment -- 5.Developing a global vision -- Part 2.Analyzing marketing opportunities -- 6.Consumer decision making -- 7.Business marketing -- 8.Segmenting and targeting markets -- 9.Decision support systmes and marketing research -- Part 3.Product decisions -- 10.Product concepts -- 11.Developing and managing products -- 12.Services and nonprofit organization marketing -- Partg 4.Distribution decisions -- 13.Marketing channels -- 14.Supply chain management -- 15.Retailing -- Part 5.Promotion and communication strategies -- 16.Integrated marketing communications -- 17.Advertising and public relations -- 18.Sales promotin and personal selling -- Part 6.Pricing decisions -- 19.Pricing concepts -- 20.Setting the right price -- Part 7.Technology-driven marketing -- 21.Customer relationship management (CRM) ER -