TY - BOOK AU - Fischer,John W. ED - Firmly focused ED - Culinary Institute of America. TI - At your service: a hands-on guide to the professional dining room SN - 9780764557477 (pbk.) : AV - TX943 .A88 2005 U1 - 647.95 FIS PY - 2005/// CY - Hoboken, N.J. PB - Wiley KW - Food service KW - Restaurant management KW - Travel and Tourism KW - ukslc KW - Cookery / food & drink etc KW - thema KW - Travel guides: restaurants, cafes, inns, bars N1 - Includes bibliographical references (p. 201-202) and index; Chapter 1: The Basics of Hospitality and Service Chapter 2: The Relationship Between Front and Back-of-the-House Chapter 3: The Front Door Chapter 4: Preparation for Service Chapter 5: Serving Guests; The Main Event Chapter 6: Tableside Cooking Chapter 7: Beverage Service Chapter 8: Staffing Challenges Chapter 9: Taking Care of Business N2 - This guide is intended for food service professionals to develop and improve both hospitality and service in order to achieve exceptional results in mid- and up-scale dining establishments. Real-life situations and anecdotes cover potential problems and challenges ER -