TY  - BOOK
AU  - Blazey,Mark L.
TI  - Insights to performance excellence 2009-2010: an inside look at the 2009-2010 Baldrige Award criteria 
SN  - 9780873897556 (e-book)
AV  - HD62.15 .B53 2009
PY  - 2009///
CY  - Milwaukee, Wisconsin
PB  - ASQ Quality Press
KW  - Quality assurance
KW  - United States
KW  - Quality control
KW  - Electronic books
N1  - Includes index
UR  - http://ebookcentral.proquest.com/lib/aitie/detail.action?docID=3002666
ER  -