Andersen, Bjørn,
Root cause analysis : simplified tools and techniques / [electronic resource]
Bjørn Andersen, Tom Fagerhaug.
- Second edition.
- 1 online resource (237 pages) : illustrations, tables
Includes bibliographical references and index.
Total quality management.
Problem solving.
Quality control.
Electronic books.
HD62.15 / .A53 2006
658.4/013