Tesone, D. V. (Dana V.) <br/><br/>
Principles of management for the hospitality industry / 
by Dana Tesone. 
 - 1st ed 
 - Oxford :  Butterworth-Heinemann  2010. 
 - ix & 405 p. ;  25 cm. 
<br/><br/> Includes index. ; Based on publisher-provided data. 
<br/><br/>PART I Management Knowledge; Managing Hospitality Enterprises; Management Practice, Evolution and Ethics; Strategic Planning, Problem Solving, and Decisions; Systems, Development and Structures; PART 2 Management Functions; Operations Management; Operations Structure and Systems; Managing Human Resources; Managing Technology and Marketing Systems; Accounting and Finance Management; PART 3 Strategic Applications; Tactical Productivity Strategies; Tactical Growth Strategies; Tactical Turnaround Strategies; PART 4 Leadership Applications; Leadership Awareness; Leadership Practice; Organizational Behavior&Leadership Development; Glossary; Index 
<br/><br/><label>ISBN: </label>1856177998 (Paper) 9781856177993 (Paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hotel management.  <br/>Hospitality industry--Management.  
<br/><br/><label>Dewey Class. No.: </label>647.94068 TES