TY - BOOK AU - Mudie,Peter TI - Marketing: an analytical perspective SN - 9780133577570 (pbk.) : U1 - 658.8 MUD PY - 1997/// CY - London PB - Prentice Hall KW - Marketing KW - Business and Management KW - ukslc KW - Sales & marketing management KW - thema KW - Sales & marketing N1 - Includes bibliographical references and index; 1.Customer focus -- 2.Market analysis -- 3.Financial aspects of marketing -- 4.Quality and design -- 5.Pricing -- 6.Communication -- 7.Customer service -- 8.Retailing -- 9.Data presentation -- 10.Legal regulation N2 - The book takes an operational approach, focusing on practical aspects of marketing such as analysing a market, evaluating a direct market campaign or sales force performance. The book sets out to bring these concepts alive in practical formats ER -