TY - BOOK AU - Garrett,Jesse James ED - American Institute of Graphic Arts. TI - The elements of user experience: user-centered design for the Web SN - 9780735712027 (pbk.) : AV - QA76.9.H85 U1 - 005.72 GAR PY - 2002/// CY - Indianapolis, Ind., London PB - New Riders, Pearson Education [distributor] KW - Web sites KW - Design KW - Human-computer interaction KW - Computers and IT KW - ukslc KW - Internet guides & online services KW - thema KW - User interface design & usability KW - Internet: general works KW - Web graphics & design KW - Operating systems N1 - Published in association with the American Institute of Graphic Arts; Includes bibliographical references and index; 1.User experience and why it matters -- 2.Meet the elements -- 3.The strategy plane -- 4.The scope plane -- 5.The structure plane -- 6.The skeleton plane -- 7.The surface plane -- 8.The elements applied N2 - This text introduces the fundamental concepts involved in creating the user experience of a website or Web application. It will be of interest to executive decision makers who need a view of user experience/entry level practitioners in the field ER -