Atkin, Brian.

Total facilities management / Brian Atkin, Adrian Brooks. - 3rd ed. - Chichester : Wiley-Blackwell, 2009. - xvii, 305 p. : ill. ; 25 cm.

Previous ed.: Oxford: Blackwell, 2005.

Includes bibliographical references and index.

1.Bakcground to facilities management -- 2.Developming a strategy for facilities management -- 3.Facilities planning -- 4.Retaining services in-house vs outsourcing -- 5.Change management -- 6.Human resources management -- 7.Policy and procedures for outsourcing -- 8.Policy and procedures for in-house provision -- 9.Service specification, service level agreements and performance -- 10.Health, safety and environment -- 11.Workplace productivity -- 12.Building intelligence and smart systems -- 13.Facilities management service providers -- 14.Managing service provider and supplier relationships -- 15.Managing specialist services -- 16.Information systems management -- 17.Contract management and financial control -- 18.Benchmarking best practice -- 19.Public-private partnerships -- 20.Education, training, and professional development -- 21.Innovation, reserach and development.

Bridging the gap between the theory of facilities management and its implementation, this book raises issues which all practitioners should consider before embarking on a particular plan.

9781405186599 (pbk.) : �39.99 9781405186599 �42.35

2009005450


Building management.
Real estate management.
Facility management.
Business and Management.
Civil engineering, surveying & building
Management of real estate, property & plant

HD1394 / .A86 2009

658.2 ATK