Total facilities management /
Brian Atkin, Adrian Brooks.
- 3rd ed.
- Chichester : Wiley-Blackwell, 2009.
- xvii, 305 p. : ill. ; 25 cm.
Previous ed.: Oxford: Blackwell, 2005.
Includes bibliographical references and index.
1.Bakcground to facilities management -- 2.Developming a strategy for facilities management -- 3.Facilities planning -- 4.Retaining services in-house vs outsourcing -- 5.Change management -- 6.Human resources management -- 7.Policy and procedures for outsourcing -- 8.Policy and procedures for in-house provision -- 9.Service specification, service level agreements and performance -- 10.Health, safety and environment -- 11.Workplace productivity -- 12.Building intelligence and smart systems -- 13.Facilities management service providers -- 14.Managing service provider and supplier relationships -- 15.Managing specialist services -- 16.Information systems management -- 17.Contract management and financial control -- 18.Benchmarking best practice -- 19.Public-private partnerships -- 20.Education, training, and professional development -- 21.Innovation, reserach and development.
Bridging the gap between the theory of facilities management and its implementation, this book raises issues which all practitioners should consider before embarking on a particular plan.
Building management. Real estate management. Facility management. Business and Management. Civil engineering, surveying & building Management of real estate, property & plant