TY - BOOK AU - Scott-Lennon,Frank AU - Barry,Fergus TI - Performance management: developing people and performance T2 - Management briefs : essential insights for busy managers SN - 9780951973820 (pbk.) : AV - HF5549.5.R3 U1 - 658.80076 SCO PY - 2008/// CY - Dublin PB - Management Briefs KW - Employees KW - Rating of KW - Performance KW - Management KW - Business and Management KW - ukslc KW - Management & management techniques KW - thema KW - Business & Management KW - Management: leadership & motivation KW - Management of specific areas KW - Personnel & human resources management KW - Office & workplace N1 - 1.Why preformance management -- 2.The D E F T model of performance management -- 3.D E F T dialogue -- 4.D E F T - expectations of performance -- 5.D E F T - feedback -- 6.D E F T - timely approach -- 7.People development commitments -- 8.Competentcies: a key approach to people development - 9.Linking performance to reward -- 10.Critical success factors -- A.Appendix N2 - A fast read for busy managers of the essentials of performance management. The learning is presented in a most accessible manner and the message is delivered through the simple DEFT mode - dialogue, expectations, feedback, timely ER -