Konschak, Colin B.

Consumer-centric healthcare opportunities and challenges for providers / [electronic resource] : Colin B. Konschak and Lindsey P. Jarrell. - Chicago, Ill. : Health Administration Press, c2011. - xiii, 218 p. - ACHE management series . - Management series (Ann Arbor, Mich.) .

Includes bibliographical references and index.

The transparent provider -- Information technology goes mobile -- Personal health records -- Consumer-driven health plans -- Concierge and retail medicine -- Telemedicine -- Globalization -- Social media -- Targeted marketing to consumers -- Converting patients to customers -- Visions for the future.


Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.






Medical care--Marketing.--United States
Preferred provider organizations (Medical care)--Marketing.--United States
Health maintenance organizations--Marketing.--United States
Patient satisfaction--United States.


Electronic books.

RA410.56 / .K66 2011

362.1068/8