Co-creating service experience / [electronic resource]
guest editors, Dr Elina Jaakkola, Anu Helkkula and Dr Leena Aarikka-Stenroos.
- 1 online resource (167 pages) : illustrations, tables.
- Journal of Service Management, Volume 26 Number 2 1757-5818 ; .
Includes bibliographical references.
9781785602375 (e-book)
Management. Service industries--Management--Periodicals. Service industries--Management.