TY  - BOOK
AU  - Jones,Tricia S.
AU  - Brinkert,Ross
TI  - Conflict coaching: conflict management strategies and skills for the individual 
SN  - 9781412950824 (hbk.) :
AV  - HM1126 .J66 2008
U1  - 303.69 JON 
PY  - 2008///
CY  - London
PB  - SAGE
KW  - Conflict management
KW  - Mediation
KW  - Politics and Government
KW  - ukslc
KW  - Communication studies
KW  - thema
KW  - Social counselling & advice services
KW  - Organizational theory & behaviour
N1  - Includes bibliographical references and index; Section 1: Introducing Conflict Coaching  -- Conflict coaching: conflict management strategies and skills for the individual -- The comprehensive conflict coaching model -- Section 2: Conducting Conflict Coaching -- Stage one: discovering the story -- Stage two: the identity perspective -- Stage two: the emotion perspective -- Stage two: the power perspective -- Stage three: crafting the best story -- Stage four: communication skills: confrontation, confirmation, and comprehension -- Stage four: the conflict styles opportunity -- Stage four: the negotiation opportunity -- Stage four: coordinating coaching with other conflict processes -- The parallel process: learning assessment in conflict coaching -- Section 3: Integrating Conflict Coaching Into Your Practice -- Needs assessment and program evalutation for conflict coaching -- The future of conflict coaching
N2  - The authors define the growing area of conflict resolution and distinguish conflict coaching as a stand-alone resolution technique
ER  -