TY - BOOK ED - JWA Video (Firm) ED - Ragan\'s Management Resources (Firm) TI - How to build a high performance workforce: the keys to effective supervision U1 - Pack No.108 PY - 2006/// CY - Chicago, IL PB - Jack Wilson & Associates, Inc. KW - Leadership KW - Management KW - Employee participation KW - Employee motivation N1 - Based on the book Developing a high performance workforce; Hosted by Lorraine Brown N2 - Shows how to recruit, train, motivate and retain a successful workforce; Contents of book: 1.The role of managers -- 2.Recruiting -- 3.Training -- 4.The workplace culture -- 5.Motivation -- 6.Retention ER -