Balagué, Núria. <br/><br/>
Managing your library and its quality :  the ISO 9001 way /  [electronic resource] 
Núria Balagué and Jarmo Saarti. 
 - 1 online resource (230 pages) :  illustrations. 
 - Chandos information professional series .
<br/><br/>Includes bibliographical references and index. 
<br/><br/>part 1. Quality management issues and the use of ISO 9001 in the library environment -- part 2. Building your library's quality management system according to the ISO 9001 standard. 
<br/><br/><label>ISBN: </label>9781780632797 (e-book) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>ISO 9001 Standard.<br/>Libraries--Quality control.<br/>Libraries--Standards.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>Z678.85  / .B35 2011