TY - BOOK AU - Kolarik,William J. TI - Creating quality: process design for results T2 - McGraw-Hill series in industrial engineering and management science SN - 9780071164283 (pbk.) : AV - TS176 .K635 1999 U1 - 658.5 KOL PY - 1999/// CY - Boston, [Mass.], London PB - WCB/McGraw-Hill KW - Production engineering KW - Quality control KW - Business and Management KW - ukslc KW - Engineering: general KW - thema KW - Production & quality control management KW - Industrial quality control N1 - Includes indexes; Includes bibliographical references and index; Production Systems and Process Performance1 Production Systems - The Basics2 Systems Thinking - Concepts and Development3 Process FundamentalsII Process Characterization, Exploration, and Response Modeling4 Process Definition5 Process Exploration6 Process Response ModelingIII Process Definition and Redefinition7 Process Definition/Redefinition - Output Perspectives8 Process Definition/Redefinition - Transformation and Input Perspectives IV Process Control 9 Process Control - Concepts and Opinions10 Process Monitoring - Variables Control Charts for Group Measurement11 Process Monitoring - Variables Control Charts for Individual Measurements12 Process Monitoring - Attributes Control Charts13 Process Monitoring - Nontraditional SPC Concepts and Models14 Process Adjustment - Introduction to Automatic Process Control - Conventional Models 15 Process Adjustment - Introduction to Automatic Process Control - Unconventional ModelsV Process Analysis and Improvement16 Process Improvement - Questioning Perspectives17 Process Improvement - Analysis and Implementation PerspectivesVI Process-Based Transformations, Initiatives, and Tools18 Process Based Transformation 19 Process Compatible Initiatives 20 Process Compatible ToolsVII Case Descriptions N2 - Written primarily for the quality control and statistical quality control course areas within industrial engineering, engineering management and other management departments, this text encourages a holistic view of a production system and its customers ER -