TY - BOOK AU - Empson,Laura AU - Muzio,Daniel AU - Broschak,Joseph P. AU - Hinings,C.R. TI - The Oxford handbook of professional service firms SN - 9780199682393 (hbk.) : AV - HD62.65 U1 - 338.46 EMP PY - 2015/// CY - Oxford PB - Oxford University Press KW - Professional corporations KW - Industry KW - ukslc KW - Management & management techniques KW - thema KW - Organizational theory & behaviour KW - Hospitality & service industries N1 - 1.Researching professional service firms: an introduction and overview. Laura Empson, Daniel Muzio, Joseph P.Broschak, and Bob Hinings -- Part 1.Professional service firms in context -- 2.Theoretical perspectives on the professions. Roy Suddaby and Daniel Muzio -- 3.Dynamics of regulation of professional service firms: national and transational developments. Sigrid Quack and Elke Schu·ker -- 4.Internationalizaton of professional service firms: drivers, forms, and outcomes. Mehdi Boussebaa and Glenn Morgan -- 5.Organizations and occupations: towards hybrid professionalism in professional service firms? Ian Kirkpatrick and Mirko Noordegraaf -- 6.Professional ethics: origins, applications, and developments. Ronit Dinovitzer, Hugh Gunz, and Sally Gunz -- 7.Sources of homogeneity and heterogeneity across professional services. Andrew von Nordenflycht, Namrata Malhotra, and Timothy Morris -- Part II.Professional service firms: management and organization -- 8.Leadership and professional: multiple manifestations of influence in professional service firms. Laura Empson and Ann Langley -- 9.Governance in professional service firsm: from structural and cultural ot legal normative views. Huseyin Leblebici and Peter D. Sherer -- 10.Strategy and strategic alignment in professional service firms. John Mawdsley and Deepak Somaya -- 11.Service innovational in professional service firms: a review and future research directions. Michael Barrett and Bob Hinings -- 12.Entrepreneurship and professional service firms. Markus Reihlen and Andreas Werr -- 13.Marketing and reputation within professional service firms. William S. Harvey and Vincent-Wayne Mitchell -- 14.Client relationships in professional service firms. Joseph P.Broshchak -- 15.Outsourcing and offshoring of professional services. Mari Sako -- Part III. Professional service firms: individuals and interactions -- 16.Interplay of professional, bureaucratic, and entrpreneurial career forms in professional service firms. Laurie Cohen -- 17.Teamwork and collaboration in professional service firms: evolution, challenges, and opportunities -- 18.Professional service firms and identity. Mats Alvesson, Kan Ka·rreman, and Kate Sullivan -- 19.Knowledge and learning in professional service firms. James Faulconbridge -- 20.Diversity and inclusion in professional service firms. James Faulconbridge -- 21.Strategic human resource management and performance management in professional service firms. Juani Swart, Nina Katrin Hansen, and Nicholas Kinnie N2 - This handbook discusses firms providing services in the traditional professions such as law, accounting, and architecture, as well as newer sectors such as management consulting, advertising, and engineering. It provides a critical overview of contemporary research on the professional service firm sector, and suggests avenues of future inquiry ER -