TY - BOOK AU - Drummond,Graeme AU - Ensor,John AU - Ashford,Ruth ED - Chartered Institute of Marketing. TI - Strategic marketing: planning and control SN - 9780750682718 (pbk.) : AV - HF5415.135 .D78 2008 U1 - 658.802 DRU PY - 2008/// CY - Amsterdam, London PB - Butterworth-Heinemann KW - Marketing KW - Management KW - Planning KW - Business and Management KW - ukslc KW - Sales & marketing management KW - thema KW - Sales & marketing N1 - Previous ed.: 2001; Published in association with the Chartered Institute of Marketing; Includes bibliographical references and index; 1.The strategic perspective -- 2.External analysis -- 3.Competitive analysis -- 4.Segmentation -- 5.Internal analysis -- 6.Developing a future orientation -- 7.Strategic intent -- 8.Strategy formulation -- 9.Targeting, positioning and brand strategy -- 10.Product development and innovation -- 11.Alliances and relationships -- 12.The strategic marketing plan -- 13.Strategic implementation -- 14.Control -- 15.Customer relationship management -- 16.Marketing ethics and strategic marketing decision making -- 17.Problem-based learning N2 - This text cuts through the complexity and jargon surrounding the subject and provides readers with a clear and concise guide to the tools, techniques and knowledge necessary to facilitate strategic marketing decisions ER -