TY - BOOK AU - Douglas,Alexander TI - The TQM journal: the international review of organizational improvement T2 - The TQM journal SN - 9781783505289 (e-book) AV - HD62.15 .T665 2013 PY - 2013/// CY - Bradford PB - Emerald Insight KW - Globalization KW - Total quality management KW - Electronic books N1 - "The TQM journal 25th anniversary special issue." UR - http://ebookcentral.proquest.com/lib/aitie/detail.action?docID=1507571 ER -