TY - BOOK AU - Parasuraman,A. AU - Grewal,Dhruv AU - Krishnan,R. AU - Krishnan,R. TI - Marketing research SN - 9780618000623 (hbk.) : U1 - 658.83 PAR PY - 2003/// CY - Boston, Mass. PB - Houghton Mifflin KW - Marketing research KW - Business and Management KW - ukslc KW - Sales & marketing KW - thema N1 - Text on lining papers; Includes bibliographical references and index; 1.The nature and scope of marketing research -- 2.The marketing research process -- 3.Types of marketing research -- 4.Secondary data -- 5.Using geographic information systems for marketing research -- 6.Primary-data collection -- 7.Qualitative research -- 8.Experimentation in marketing research -- 9.Measurement and scaling -- 10.Questionnaire design -- 11.Sampling foundations -- 12.Quality control and initial analysis of data -- 13.Hypothesis testing -- 14.Examing associations: correlation and regression -- 15.Overview of other multivariate techniques -- 16.Presenting research results ER -