TY - BOOK AU - Hartley,Peter AU - Chatterton,Peter AU - Chatterton,Peter TI - Business communication: rethinking your professional practice for the post-digital age SN - 9780415640282 (pbk.) : AV - HF5718 .H2919 2015 U1 - 658.45 HAR PY - 2015/// CY - New York PB - Routledge KW - Business communication KW - Business and Management KW - ukslc KW - Advertising KW - thema KW - Communication studies KW - Personnel & human resources management KW - Organizational theory & behaviour KW - Business communication & presentation KW - Sales & marketing N1 - Previous edition: 2001; Includes bibliographical references and index; Introduction -- Developing your communication: deciding where to start -- How should we analyse communication? -- What does communication mean? -- How is communication affected by the organisational context? -- How should we plan and organise professional and business writing? -- What is an effective writing style? -- Effective design and visual aids -- What makes documents effective? -- What is effective interpersonal communication? -- How do interpersonal skills work in practice? -- How can we organise effective meetings? -- How can we plan and deliver effective presentations? -- How can we build effective teams? -- Change, communication and future-gazing N2 - Effective communication in business and commercial organisations is critical, as organisations have to become more competitive and effective to survive during economic downturn and recovery. This thoroughly revamped new edition summarises basic principles of effective communication and shows how they can be applied in modern organisations ER -