TY - BOOK AU - Gallery,Michael E. AU - Carey,Stephen C. TI - Outcomes, performance, structure (OPS): three keys to organizational excellence AV - HD62.15 .G354 2014 U1 - 658.4/013 23 PY - 2014/// CY - Milwaukee, Wisconsin PB - ASQ Quality Press KW - Organizational effectiveness KW - Performance KW - Total quality management KW - Electronic books N1 - Includes bibliographical references and index UR - http://ebookcentral.proquest.com/lib/aitie/detail.action?docID=3002516 ER -