Chaffey, Dave, 1963-

Digital marketing : strategy, implementation and practice / Dave Chaffey, Fiona Ellis-Chadwick. - 5th ed. - Harlow : Pearson, 2012. - xxix, 698 p. : ill., charts ; 27 cm.

Previous ed. published as: Internet marketing, 2006.

Includes bibliographical references and index.

Part 1.Digital marketing fundamentals -- 1.Introducing digital marketing -- 2.Online marketplace analysis: micro-environment -- 3.The Internet macro-environment -- Part 2.Digital strategy development -- 4.Digital marketing strategy -- 5.The Internet and the marketing mix -- 6.Relationship marketing using digital platforms -- Part 3.Digital marketing: implementation and practice -- 7.Delivering the online customer experience -- 8.Campaign planning for digital media -- 9.Marketing communications using digital media channels -- 10.Evaluation and improvement of digital channel performance -- 11.Business-to-consumer digital marketing practice -- 12.Business-to-business digital marketing practice.

9780273746102 (pbk.) 0273746103 (pbk.)


Internet marketing.
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