TY  - BOOK
AU  - Powers,Thomas F.
AU  - Barrows,Clayton W.
AU  - Powers,Thomas F.
AU  - Reynolds,Dennis E.
TI  - Introduction to management in the hospitality industry
SN  - 9780470399743 (hbk.) :
AV  - TX911.3.M27 
U1  - 647.94068 POW 
PY  - 2011///
CY  - Hoboken, N.J., Chichester
PB  - Wiley, John Wiley [distributor]
KW  - Hospitality industry
KW  - Management
KW  - Travel and Tourism
KW  - ukslc
KW  - BUSINESS & ECONOMICS / Industries / Hospitality, Travel & Tourism
KW  - bisacsh
KW  - Management & management techniques
KW  - thema
KW  - Hospitality & service industries
KW  - Hotel & catering trades
N1  - Previous ed.: 2009; Includes bibliographical references and index; Part one: Perspectives on careers in hospitality. What is hospitality management? -- 2.Forces affecting growth and change in the hospitality industry -- Part two: Food service -- 3.The restaurant business -- 4.Restaurant operations -- 5.Restaurant industry organization: chain, independent, or franchise? -- 6.Complete forces in food service -- 7.On-site food service -- 8.Issues facing food service -- Part three: Lodging -- 9.Lodging: meeting guest needs -- 10.Hotel and logging operations -- 11.Forces shaping the hotel business -- 12.Competition in the lodging business -- Part four: Travel and tourism -- 13.Tourism: front and centre -- 14.Destinations: tourism generators -- Part five: Management in the hospitality industry -- 15.Management: a new way of thinking -- 16.Planning in hospitality management -- 17.Organizing in hospitality management -- 16.Staffing: human resources management in hospitality management -- 19.Control in hospitality management -- 20.Leadership and directing in hospitality management -- Part six: Hospitality as a service industry
N2  - A classic introductory textbook for those studying hospitality management, this book has now been updated to incorporate the latest data and trends that the author has gathered in his interviews with hospitality industry professionals
ER  -