TY - BOOK AU - Lombardi,Donald J. AU - Schermerhorn,John R. AU - Kramer,Brian TI - Health care management T2 - Wiley pathways U1 - 362.11068 LOM PY - 2007/// CY - [Hoboken] PB - Wiley KW - Health services administration KW - Health systems & services KW - thema KW - Business & Management KW - Administrative Personnel KW - education KW - Health Services Administration KW - Programmed Instruction N1 - "tools and techniques for managing in a health care environment"--Cover; Includes bibliographical references and index; Part I: Stepping Into Management. 1. Meeting the Challenge. 2. Doing the Right Thing. Part II: Organizing. 3. Putting Everything in Its Place. 4. Managing Teams. 5. Managing Resources. Part III: Planning and Controlling. 6. Managerial and Supervisory Planning. 7. Fundamentals of Control and the Control Process. 8. Strategic Analysis and Decision Making. Part IV: Leading and Influencing. 9. Leadership. 10. Motivation. 11. Leadership Through Change. 12. Management Communication ER -