Communicating with today's patient : essentials to save time, decrease risk, and increase patient compliance /
Today's patient
Joanne Desmond and Lanny R. Copeland.
- 1st ed.
- San Francisco : Jossey-Bass, c2000.
- xxi, 265 p. : ill. ; 23 cm.
- The Jossey-Bass health care series .
Includes bibliographical references (p. 247-253) and index.
1. Ten reasons you need to read this book--2. Tips to keep new patients and build your practice--3. Patient personalities and how they affect your practice--4. Louder than words: What your body language says to patients--5. Listening techniques for faster, more accurate diagnoses--6. Explanations patients can understand and remember--7. Communicating about medications--8. Effectively interacting with the patient\'s family--9. Communicating across borders and language barriers--10. Sining up your professional image. Conclusion.
9780787947972 (alk. paper) 0787947970
00010404
Physician and patient. Health counseling. Patient compliance. Medicine: general issues Examination of patients