Butler, John,  1954- <br/><br/>
Know yourself, know your customer :  the Success Insights method for superior sales competency / 
John A. Butler & Frank M. Scheelen. 
 - Dublin :  Oak Tree Press,  c2002. 
 - 274 p. :  ill. ;  24 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9781860762390 (pbk.) :  No price 1860762395(pbk.) :  No price 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Selling.<br/>Small businesses & self-employed<br/>Customer services
<br/><br/><label>Dewey Class. No.: </label>658.85 BUT