Introduction to reference work: volume II: reference services and reference processes/ William A. Katz.
Material type: TextPublication details: Boston: McGraw-Hill, 2002Edition: 8th edDescription: xiii, 221p.; 24 cmISBN:- 0072441437
- 025.552 KAT
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Long Loan | TUS: Midlands, Main Library Athlone General Lending | 025.552 KAT (Browse shelf(Opens below)) | 1 | Available | 123029 |
Includes bibliographical references and index.
Part 1.Introduction -- 1.Reference service and the community -- 2.Information and the community -- Part II.The internet and reference services -- 3.The internet -- 4.Internet reference libraries -- 5.Networks and information costs -- 6.The time of full text -- Part III.Interview and search -- 7.The reference interview -- 8.Rules of the search -- Part IV.Instrucitoin and reference policies -- 9.Instruction in information literacy -- 10.Reference service policies and evaluation.
v.1. Basic information services-V.2. Reference services and reference processes.