Communicating with patients : improving communication, satisfaction and compliance / Philip Ley.
Material type:
TextSeries: Psychology and health series ; 4Publication details: Cheltenham : Thornes, 1997.Description: xviii, 210 p. ; 22 cmISBN: - 0748731687
- 610.696 LEY
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| Long Loan | TUS: Midlands, Main Library Athlone Nursing Collection | 610.696 LEY (Browse shelf(Opens below)) | 1 | Available | 115413 | ||
| Long Loan | TUS: Midlands, Main Library Athlone Nursing Collection | 610.696 LEY (Browse shelf(Opens below)) | 1 | Available | 110384 | ||
| Long Loan | TUS: Midlands, Main Library Athlone General Lending | 610.696 LEY (Browse shelf(Opens below)) | 1 | Available | 115414 |
"First published in 1988 by Chapman & Hall" - t.p.
1. Patients' satisfaction--2. Patients' understanding of what they are told--3. Memory for medical information--4.The problem of patients' non-compliance--5. Relationships between understanding, memory, satisaction and compliance--6. Techniques for increasing patients' recall and understanding--7. Another problem: non-compliance by health care professionals--8. The use of written information for patients-- 9. The improvement of written information-- 10. Selecting the content of communications--11. The benefits of improved communication--12. A summary and some practical conclusions-- References--Index.