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Information technology in the service society [electronic resource] : a twenty-first century lever / Committee to Study the Impact of Information Technology on the Performance of Service Activities ; Computer Science and Telecommunications Board ; Commission on Physical Sciences, Mathematics, and Applications, National Research Council.

Contributor(s): Material type: TextTextPublication details: Washington, D.C. : National Academy Press, 1994.Description: xiii, 270 p. : illSubject(s): Genre/Form: LOC classification:
  • HC79.I55 I5396 1994
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