Total quality management : strategies and techniques proven at today's most successful companies / Stephen George, Arnold Weimerskirch.
Material type: TextSeries: The Portable MBA series | The portable MBA seriesPublication details: New York ; Chichester : Wiley, c1994.Description: xv,286pISBN:- 9780471595380 :
- 0471595381 :
- 658.562 GEO
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Long Loan | TUS: Midlands, Main Library Athlone General Lending | 658.562 GEO (Browse shelf(Opens below)) | 1 | Available | 101803 | ||
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Includes index.
Includes bibliographical references (p. 271-276) and index.
Utilizing case studies throughout, this volume has been developed to cover the range of business functions in a typical MBA course. It explains how to incorporate quality systems in any company, how to manage people, how to improve profitability, and how to design products and services.