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Never split the difference : negotiating as if your life depended on it / Chris Voss, Tahl Raz.

By: Contributor(s): Material type: TextTextPublisher: London : Random House Business, 2017Description: viii, 274 pages, 20 cmISBN:
  • 9781847941497 (pbk.) :
Subject(s): DDC classification:
  • 658.4052 VOS 23
Contents:
1.The new rules 2.Be a mirror 3.Don't feel their pain, label it 4.Beware "yes" - master "no" 5.Trigger the two words that immediately transform any negotiation 6.Bend their reality 7.Create the illusion of control 8.Guarantee execution 9.Bargain hard 10.Find the black swan

Originally published: 2016.

Includes bibliographical references and index.

1.The new rules 2.Be a mirror 3.Don't feel their pain, label it 4.Beware "yes" - master "no" 5.Trigger the two words that immediately transform any negotiation 6.Bend their reality 7.Create the illusion of control 8.Guarantee execution 9.Bargain hard 10.Find the black swan

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