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Effective interaction with patients. Ann Faulkner.

By: Material type: TextTextPublication details: Edinburgh : Churchill Livingstone, 1997.Edition: 2nd edDescription: 208p. : illISBN:
  • 9780443058769 (pbk.) :
  • 0443058768 (pbk.)
Subject(s): DDC classification:
  • 610.730699 FAU
Contents:
1. The need for effective interaction --2. Preparing for an assessment interview -- 3. Setting the agenda -- 4. The skills of interviewing -- 5. Non-verbal interaction -- 6. Structure and focus -- 7. Giving information -- 8. Breaking bad news -- 9. Handling emotion -- 10. Plans for care --11. Dynamic interaction: process and costs --12. Summary.
Summary: This short and readabe book is a practical guide to communication skills. It uses a case study approach to illustrate good communication. Further reading is provided for those who want to expand their understanding.
Holdings
Item type Current library Call number Copy number Status Date due Barcode
Long Loan TUS: Midlands, Main Library Athlone Nursing Collection 610.730699 FAU (Browse shelf(Opens below)) 1 Available 119782
Long Loan TUS: Midlands, Main Library Athlone Nursing Collection 610.730699 FAU (Browse shelf(Opens below)) 1 Available 119784
Long Loan TUS: Midlands, Main Library Athlone General Lending 610.730699 FAU (Browse shelf(Opens below)) 1 Available 119785

Previous ed.: 1992.

Includes bibliographical references.

1. The need for effective interaction --2. Preparing for an assessment interview -- 3. Setting the agenda -- 4. The skills of interviewing -- 5. Non-verbal interaction -- 6. Structure and focus -- 7. Giving information -- 8. Breaking bad news -- 9. Handling emotion -- 10. Plans for care --11. Dynamic interaction: process and costs --12. Summary.

This short and readabe book is a practical guide to communication skills. It uses a case study approach to illustrate good communication. Further reading is provided for those who want to expand their understanding.

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