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Mastering communication / Nicky Stanton.

By: Material type: TextTextSeries: Palgrave master seriesPublication details: Basingstoke : Palgrave Macmillan, 2009.Edition: 5th edDescription: 456 p. ; 24 cmISBN:
  • 9780230216921 (pbk.) :
  • 9780230216921 (pbk.)
Subject(s): DDC classification:
  • 651.7 STA
LOC classification:
  • HD30.3 .S73 2009
Contents:
1.The process of communication -- 2.Speaking effectively -- 3.Listening -- 4.Human interaction and non-verbal communication -- 5.Talking on the phone -- 6.Interviewing -- 7.Being interviewed for a job -- 8.Communicating in groups or teams -- 9.Running and taking part in meeting s-- 10.Giving a talk -- 11.Using visual aids -- 12.Faster reading -- 13.Better reading -- 14.Writing business letters -- 15.Applying for a job -- 16.Writing reports -- 17.Memos, messages, emails, faxes, forms, questionnaires, etc. ... -- 18.Visual communication -- 19.Getting to grips with grammar -- 20.Common problems with English.
Summary: This comprehensive 'how to' book is for anyone wishing to improve their communication skills and knowledge of the way in which communications function in organisations. It covers the skills of speaking, writing, listening and effective reading and provides guidance on telephoning, intervewing and meetings.
Holdings
Item type Current library Call number Copy number Status Date due Barcode
Long Loan TUS: Midlands, Main Library Athlone General Lending 651.7 STA (Browse shelf(Opens below)) 1 Available 00214060

Previous ed.: 2004.

Includes bibliographical references and index.

1.The process of communication -- 2.Speaking effectively -- 3.Listening -- 4.Human interaction and non-verbal communication -- 5.Talking on the phone -- 6.Interviewing -- 7.Being interviewed for a job -- 8.Communicating in groups or teams -- 9.Running and taking part in meeting s-- 10.Giving a talk -- 11.Using visual aids -- 12.Faster reading -- 13.Better reading -- 14.Writing business letters -- 15.Applying for a job -- 16.Writing reports -- 17.Memos, messages, emails, faxes, forms, questionnaires, etc. ... -- 18.Visual communication -- 19.Getting to grips with grammar -- 20.Common problems with English.

This comprehensive 'how to' book is for anyone wishing to improve their communication skills and knowledge of the way in which communications function in organisations. It covers the skills of speaking, writing, listening and effective reading and provides guidance on telephoning, intervewing and meetings.

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