Mastering communication / Nicky Stanton.
Material type: TextSeries: Palgrave master seriesPublication details: Basingstoke : Palgrave Macmillan, 2009.Edition: 5th edDescription: 456 p. ; 24 cmISBN:- 9780230216921 (pbk.) :
- 9780230216921 (pbk.)
- 651.7 STA
- HD30.3 .S73 2009
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Long Loan | TUS: Midlands, Main Library Athlone General Lending | 651.7 STA (Browse shelf(Opens below)) | 1 | Available | 00214060 |
Previous ed.: 2004.
Includes bibliographical references and index.
1.The process of communication -- 2.Speaking effectively -- 3.Listening -- 4.Human interaction and non-verbal communication -- 5.Talking on the phone -- 6.Interviewing -- 7.Being interviewed for a job -- 8.Communicating in groups or teams -- 9.Running and taking part in meeting s-- 10.Giving a talk -- 11.Using visual aids -- 12.Faster reading -- 13.Better reading -- 14.Writing business letters -- 15.Applying for a job -- 16.Writing reports -- 17.Memos, messages, emails, faxes, forms, questionnaires, etc. ... -- 18.Visual communication -- 19.Getting to grips with grammar -- 20.Common problems with English.
This comprehensive 'how to' book is for anyone wishing to improve their communication skills and knowledge of the way in which communications function in organisations. It covers the skills of speaking, writing, listening and effective reading and provides guidance on telephoning, intervewing and meetings.