Mediation : skills, techniques and strategies / Miryana Nesic and Laurence Boulle.
Material type: TextPublication details: Haywards Heath : Tottel, 2008.Description: xv, 811 p. : forms 25 cmISBN:- 9781847661449 (pbk.) :
- 9781847661449 (Paper)
- 347.09 BOU
- K2390
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Short Loan | TUS: Midlands, Main Library Athlone General Lending | 347.09 BOU (Browse shelf(Opens below)) | 1 | Available | 00213123 |
1.This book\'s approach to mediation skills and techniques -- 2.Establishing the foundations for effective mediation: intake, suitability screening, early contact and preparation -- 3.Maintaining a favourable climate -- 4.Diagnosing, defining, designing -- 5.Managing the mediation process -- 6.Assisting the communication process -- 7.Facilitating the negotiation -- 8.Encouraging settlement -- 9.Variations in the mediation process -- 10.Special issues in mediation -- 11.Avoding mediator traps -- 12.Developing a practice and practising mediation -- 13.European comparisons.
This is a clear, practical and essential guide covering the skills, techniques and strategies required in mediation by mediators, lawyers, clients and other participants.