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Resolving personal and organizational conflict : stories of transformation and forgiveness / Kenneth Cloke, Joan Goldsmith.

By: Contributor(s): Material type: TextTextPublication details: San Francisco, California : Jossey-Bass, [2000]Edition: First editionDescription: xx, 216 pages ; 24 cmISBN:
  • 9780787950606 (hbk.) :
  • 9780787950606 (Cloth)
Subject(s): DDC classification:
  • 303.69 CLO
LOC classification:
  • HM1126 .C56 2000
Contents:
Preface. 1. The Hidden Meaning of Conflict Stories. 2. Transforming Stories to Resolve Conflict. 3. Stories Unheard and Untold. 4. Stories that Sacrifice Life. 5. Stories that Hold Organizations Hostage. 6. Stories of Boundary Violations. Conclusion: Living Happily Ever After. About the Authors. Index.
Summary: This title shows how true conflict resolution can only happen by working with 'stories' of the individuals in the conflict - and not just the interests, positions, and stated needs of each party.
Holdings
Item type Current library Call number Copy number Status Date due Barcode
Short Loan TUS: Midlands, Main Library Athlone General Lending 303.69 CLO (Browse shelf(Opens below)) 1 Available 00213608
Short Loan TUS: Midlands, Main Library Athlone General Lending 303.69 CLO (Browse shelf(Opens below)) 1 Available 00213137

Includes index.

Preface. 1. The Hidden Meaning of Conflict Stories. 2. Transforming Stories to Resolve Conflict. 3. Stories Unheard and Untold. 4. Stories that Sacrifice Life. 5. Stories that Hold Organizations Hostage. 6. Stories of Boundary Violations. Conclusion: Living Happily Ever After. About the Authors. Index.

This title shows how true conflict resolution can only happen by working with 'stories' of the individuals in the conflict - and not just the interests, positions, and stated needs of each party.

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