How to communicate effectively and handle difficult people / by Preston C. Ni.

By:

Ni, Preston Che Ping

Material type: Text

TextPublication details: Boston : Pearson Custom Pub., 1999.Description: 64 p. ; 23 cmISBN:

0808765809
9780808765806

Subject(s):

Interpersonal communication
Conflict management
Assertiveness (Psychology)

DDC classification:

302.2 NI

Contents:

1.Ineffective communication -- 2.Effective communication -- 3.Power assertion skills: the art of handling difficult people -- 4.Conflict resolution: a step-by-step guide.

Holdings ( 1 )
Title notes ( 1 )

Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Long Loan	TUS: Midlands, Main Library Athlone General Lending	302.2 NI (Browse shelf(Opens below))	1	Available		208439

1.Ineffective communication -- 2.Effective communication -- 3.Power assertion skills: the art of handling difficult people -- 4.Conflict resolution: a step-by-step guide.

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