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Managing your library and its quality : the ISO 9001 way / Núria Balagué and Jarmo Saarti. [electronic resource]

By: Contributor(s): Material type: TextTextSeries: Chandos information professional seriesPublisher: Oxford : Chandos Publishing, 2011Description: 1 online resource (230 pages) : illustrationsISBN:
  • 9781780632797 (e-book)
Subject(s): Genre/Form: LOC classification:
  • Z678.85 .B35 2011
Online resources:
Contents:
part 1. Quality management issues and the use of ISO 9001 in the library environment -- part 2. Building your library's quality management system according to the ISO 9001 standard.

Includes bibliographical references and index.

part 1. Quality management issues and the use of ISO 9001 in the library environment -- part 2. Building your library's quality management system according to the ISO 9001 standard.

Description based on online resource; title from PDF title page (ebrary, viewed December 19, 2013).

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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