Interactive behaviour at work / Maureen Guirdham.
Material type: TextPublication details: Harlow : Prentice Hall, 2002.Edition: 3rd edDescription: xiv, 593 p. : ill. ; 24 cmISBN:- 9780273655909 (pbk.) :
- 9780273655909
- Interpersonal skills at work [Other title]
- 158.26 GUI
- HD30.3
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Previous ed.: published as Interpersonal skills at work. 1995.
Includes bibliographical references and index.
PART 1: CORE CONCEPTS 1 Introduction 2 Work environments and interactions 3 People at work 4 The self at work PART 2: CORE PROCESSES 5 Understanding others 6 Self-presentation at work 7 Communicating at work 8 Persuading 9 Using power PART 3: PROCESS EXTENSIONS 10 Work relationships 11 Working in groups and teams 12 Working across cultures 13 Leadership.
This work bridges the areas between personal, interpersonal and managerial skills and knowledge, and sets them in a theoretical context. It presents comprehensive coverage of theory, research and applications relevant to dealing with others at work.