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Human resource management for the hospitality and tourism industries / Dennis Nickson.

By: Publication details: Oxford : Butterworth-Heinemann, 2006.Description: xiv, 305p. ill. ; 25 cmISBN:
  • 0750665726 (pbk.)
  • 9780750665728 (pbk.) :
Subject(s): DDC classification:
  • 338.47910683 NIC
Contents:
The nature of HRM in hospitality and tourism; Organisational culture and the search for service quality; Labour markets; Recruitment and selection; Equal Opportunities; Training and development; Staff health and welfare; Employee relations, involvement and participation; Performance management; Remuneration strategies in hospitality and tourism; Disciplinary and grievance procedures; Review of HRM in tourism and hospitality and areas for future research.
Holdings
Item type Current library Call number Copy number Status Date due Barcode
Long Loan TUS: Midlands, Main Library Athlone General Lending 338.47910683 NIC (Browse shelf(Opens below)) 1 Available 129682

Includes bibliographical references and index.

The nature of HRM in hospitality and tourism; Organisational culture and the search for service quality; Labour markets; Recruitment and selection; Equal Opportunities; Training and development; Staff health and welfare; Employee relations, involvement and participation; Performance management; Remuneration strategies in hospitality and tourism; Disciplinary and grievance procedures; Review of HRM in tourism and hospitality and areas for future research.

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